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European insurance giant picks EMC Documentum xCP to transform business processes

At Momentum, the EMC Information Intelligence Group’s global user conference, EMC Corporation today announced that Generali Hellas, a member of the Generali Group (Assicurzioni Generali S.p.A.), the largest European insurance group and second largest global financial insurance company , has significantly enhanced its competitive position and operational efficiencies by deploying EMC Documentum xCP, an integrated platform for building dynamic business solutions and an action engine for Big Data.

“EMC Documentum xCP was by far the most complete offering on the market with integrated ECM, BPM and capture. We conducted an in-depth technical inspection, and Documentum xCP delivered the functionalities we were looking for. It simply does what they said it would do – accelerating application processing and empowering our agents to provide industry-leading service to our customers,” said Elias Mandouvalos, assistant IT manager at Generali Hellas.

Using the latest EMC technology, Generali has accelerated insurance application processing time from weeks to days, representatives of the company said. The company has benefitted from increased efficiency and service quality, massive cost savings resulting from a near paperless environment and Generali also reported meeting compliance requirements as easier.

Founded in 1886, Generali Hellas is the oldest insurer in Greece. The company offers a range of  Life and non-life insurance products, and has shown particularly rapid growth, effectively tripling its portfolio over the past decade.

“Global organisations, such as Generali, deploy EMC Documentum xCP to simplify business operations, make accurate decisions, and increase return on investment. As Generali continues to transform other business processes, it can rely on its existing xCP infrastructure for even faster time-to-market benefits,” concluded Rohit Ghai, VP and GM, Content and Case Management Group, EMC Information Intelligence Group.

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