Infor has announced the launch of Coleman, an enterprise-grade, industry-specific AI platform for Infor CloudSuite applications.
Operating below an application’s surface, Coleman mines data and uses powerful machine learning to improve processes such as inventory management, transportation routing, and predictive maintenance. It also provides AI-driven recommendations and advice to enable users to make smarter business decisions more quickly.
In addition, Coleman acts as a “smart AI partner,” augmenting the user’s work, as well as using natural language processing and image recognition to chat, hear, talk, and recognise images to help people use technology more efficiently.
Coleman develops a conversational relationship with the user which can be rendered in Infor Ming.le, a social collaboration platform, or a synthetic conversational user interface. Processing the vast data in Infor CloudSuite, Coleman automates search and gather functions, which according to McKinsey can take up 20 percent of a user’s work week, significantly increasing productivity.
“Infor spent many years automating processes that followed clear rules, such as accounting and manufacturing processes. We are now leveraging machine learning and our access to large amounts of data to assist users with less structured processes such as complex decisions, conversations, and predictions,” said Charles Phillips, CEO of Infor.
Duncan Angove, president of Infor, said, “Coleman is so powerful because it takes the mission-critical business data from Infor CloudSuite, coupled with the supplier, logistics, and finance data from the GT Nexus Commerce Network, and analyses it with the computing power of a hyper scale public cloud.”