Injazat Data Systems, the leading information technology and business process managed services provider in the UAE, has been awarded certifications for meeting the stringent requirements of the international ISO/IEC 20000:2005 IT Service Management and ISO 27001:2005 Information Security Management System standards. The recognitions from ISO, the world’s largest developer and publisher of international standards, affirms the high standard of management processes implemented by Injazat to meet business requirements for IT Services.
ISO/IEC 20000:2005 is the first international standard developed specifically for IT Service Management, defining a comprehensive set of Management Processes for effective IT service delivery. It is aligned with the Information Technology Infrastructure Library (ITIL) framework. Through the support of its professional development initiative, the Injazat Training Institute (TI2), Injazat currently has one of the largest numbers of ITIL certified professionals in the Middle East.
ISO 27001:2005, on the other hand, outlines parameters for ensuring the adoption of adequate and proportionate security control for managing and protecting valuable and critical information assets. Injazat’s Tier IV Data Center, the first design-certified facility of its kind in the Middle East, continuously designs, implements and maintains a suite of processes, procedures and IT systems for managing information accessibility and ensuring the confidentiality, integrity and availability of information assets, as well as the reduction of information security risks.
“Injazat’s considerable investments into IT Service Management include the implementation of the HP Service Manager Toolset, ITIL Training, and the adoption of best practices for IT Policies, Processes and Procedures. All of these are aimed at delivering greater efficiencies, automation and improving on the delivery of IT Services in order to meet our present and future client requirements,” said Adam Ali, Head of Service Assurance, Injazat Data Systems.
“Injazat demonstrated in-depth knowledge, experience, strong commitment and professional teamwork throughout the auditing process,” added Bhavani Suresh, Lead Auditor, BAS – Bureau of Assessment Services.
“This is an important milestone for Injazat and further builds up on our strategic goal of becoming the leading IT Outsourcing Partner in the Middle East. These certifications are proof of the superiority of our solutions as well as the efficiency of our process controls and practices,” said Bala Pandalangat, CEO, Injazat Data Systems.