ManageEngine’s product management director claims that a platform the firm is launching at GITEX Technology Week 2017 will supplant traditional email services and is akin to the “WhatsApp of the enterprise”.
Rajesh Ganesan believes that the firm’s ethos around IT simplicity hasn’t changed throughout the company’s history, and that ManageEngine is now determined to make life simpler for the Middle East’s CIOs and IT administrators.
“When ManageEngine first started in 2003, the company was built around the idea that software shouldn’t be complex,” Ganesan said. “Our philosophy hasn’t changed in that time, and we are still determined to remove obstacles from enterprise IT management.”
The firm now has 90 products in its portfolio – compared to just two when the firm launched – 50 of which are free tools.
Ganesan added that enterprise software is now obligated to mirror the experience that users expect from the social apps they use on a daily basis. “Apps need to be simple and usable,” he said. “Users in the Middle East, in particular, have expectations that match anywhere else in the world. The same goes for the adoption and awareness of technology, this region has a huge appetite for technology development.”
ManageEngine is using GITEX to launch its Zoho Cliq service, an internal communications platform, which Ganesan believes will have a transformative effect on the way employees interact with one another. “It’s like the WhatsApp of the enterprise,” he said. “Once it gets widespread adoption, it will replace email as it allows users to complete the kinds of actions that they need but can’t complete within email services.”
