In one of the largest deals of its kind in the Middle East, Zain, one of Iraq’s more prominent mobile telecommunications providers has signed a US$650 million five-year network outsourcing agreement with Ericsson, a provider of telecommunications technology and services and its local partner SIM (Service in Motion).
Under this agreement, Ericsson will optimise, modernse and manage IT operations and Zain’s mobile network in Iraq that currently includes more than 3,700 sites across the country, the company said.
This is a significant deal for Zain as the agreement is expected to enhance the company’s competitiveness in the Iraqi market.
According to Zain, it served over 12.4 million active customers in Iraq as of 30 September 2011.
The deal with Ericsson will enable Zain to increase its focus on its core customer facing business activities such as managing its customer relationships and to offer a shorter time-to-market for offering new services and technologies, representatives of the agreement said.
In addition to which, experts said that the arrangement with Ericsson has the objective of improving network efficiency, reducing operating costs and optimising Zain’s investment in Iraq.
Nabeel Bin Salamah, Zain Group CEO said that “Through this agreement, Zain in Iraq will be better positioned to support the evolution and growth of the Iraqi telecommunication industry. Zain Group’s investment in Iraq since the launch of commercial services in 2003 and the subsequent development of the country’s largest mobile network has exceeded US$4.5 billion and we will do our utmost in ensuring that all Iraqis receive the urgently-needed quality mobile telecommunication services they deserve.”