ITIL® is much more about people than about technology and in today’s highly competitive environment, organisations that believe in continuous education and training for their employees have an edge over their rivals.
Qunitica’s ITIL® education programmes are a perfect complement to our technology, consulting and management services, by extending the organisational competencies to the individuals managing and delivering against those services.
There is a clear distinction between education and training. Education involves the acquisition of facts while training leads to a mastery of tasks. So at Quintica we focus on ensuring that we provide the background knowledge necessary to enable our students to make the best use of the various skills and training they receive.
The IT Infrastructure Library® (ITIL) is the most widely accepted approach to IT service management in the world and has long been recognised as the industry standard for IT Service Management. ITIL® is an adaptive and flexible framework for managing IT services and encourages you to use common sense rather than follow a rigid set of rules, thereby empowering individuals to make the best decisions for their organisation every day.
Our ITIL® education programmes are a perfect complement to our technology, consulting and management services, by extending the organisational competencies to the individuals managing and delivering against those services.
In addition to all our courses being certified by APMG, our instructors also hold the relevant ITIL® certifications. Furthermore we aim to enhance the learning experience by making sure that our ITIL® educators come with a wealth of real life experience of the material they teach, so the students on our courses get more than the standard course material. They get lecturers who contextualise the topics being learnt and are able to bring it back to real day-to-day situations.
Our programmes are not only designed to educate and help the students achieve the certification, but are aimed at enabling the students to apply the knowledge they acquire back in the work place. Students need more than the standard course, they need a guide and mentor to rely on when they return to the workplace, so our additional mentorship programme places the lecturers at the fingertips of the students.
Obtaining an ITIL® certification will allow you to understand the common language of IT Service Management, understood by IT professionals worldwide, and will increase your standing within the IT community. So if you are interested in making a difference to your career, or empowering your employees or just want a different education experience, contact us.
Links:
- Downloand ITIL® books free from BMC: http://www.bmc.com/solutions/esm-initiative/IT-Infrastructure-Library-ITIL.html
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries
