Good customer service needs vision, people power and a super-sized portion of empathy, says Condo Protego CEO Andrew Calthorpe. With …
Amazon Web Services will continue to disrupt enterprises, IT vendors
As I recently noted, much of the IT industry detests Amazon Web Services, with VMware in the lead. In my own …
Keep your laptop battery healthy: Use it sparingly
Here’s one of those sad facts of life that you just can’t avoid: Like cars, clothing, and people, batteries wear …
One antivirus program is better than two
Running two antivirus programs simultaneously is a bit like mixing a fine, vintage Cabernet with breakfast cereal. Each is good …
Why Mailbox for iOS is a better email app for business
About a month ago I offered up four productivity-boosting replacements for stock iOS apps. Among them was Mailbox, a much-anticipated email …
Younity 1.5 could render cloud storage obsolete
As we’ve become a more mobile society—working from virtually anywhere on our smartphones and tablets—we’ve also embraced various cloud storage …
A Samsung and dance
Last night I wasted an entire evening being part of some kind of poorly rehearsed pantomime. Yes, the Samsung Galaxy …
Java security questions answered
Most of the products tested (except Windows Server 2012), use Oracle’s Java in one form or another, at least for client access and …
Marissa’s nightmayer
Allow me to begin with a disclaimer – The word ‘Yahoo’ will be used tirelessly throughout this article, therefore to …
Three quick ways to ease your transition to Windows 8
Over the past few weeks I’ve had the opportunity to test-drive a couple Windows 8 laptops, and even though I’ve …
To BYOD or not to BYOD?
Resist or go with the flow? The BYOD boom may bring new security challenges but it is the reluctant businesses …
Can you work effectively without a PC?
There’s plenty of doom and gloom surrounding the PC industry right now. Research firm IDC recently reported a “perfect storm” …
Middle East invasion
Harold Huizing, Group Commercial Director, Trust
Getting the most from cloud contact centre solutions
CIOs need to evaluate certain criteria in order to smoothly migrate from an on-premise solution to a cloud based deployment, says …