Avaya, a global leader in customer experience solutions, announced that it has acquired Edify. This acquisition brings advanced, AI-powered customer …
Datavictus collaborates with Kloudspot to transform the way businesses manage their data in the UAE
Datavictus, a pioneering data analytics solutions provider, is thrilled to announce its strategic partnership with Kloudspot, a global leader in …
Interview: Avaya’s Ahmad Dorra outlines how they are leveraging Gen AI to enhance their CX offering
CNME Editor Mark Forker spoke to Ahmad Dorra, CX Solutions Lead – Middle East, Africa & Turkey at Avaya, to …
“Innovation is in our DNA, and that is what really sets us apart from legacy vendors” – Ahmed El Hamouly, Boomi
CNME Editor Mark Forker spoke to Ahmed El Hamouly, Head of META at Boomi, to find out more about how …
“My long-term aspiration and ambition for IFS is for us to dominate asset and service” – Mark Moffat
Mark Moffat, CEO at IFS spoke exclusively to CNME Editor Mark Forker about his desire for IFS to be the …
BeyondTrust report shows elevation of privilege remains the No.1 vulnerability
BeyondTrust, the worldwide leader in intelligent identity and access security, has announced the release of the 2024 Microsoft Vulnerabilities Report. Produced …
Blockchain leader Chainalysis establishes Regional HQ in Dubai
Chainalysis, the blockchain intelligence platform, has inaugurated its headquarters for Southern Europe, Middle East, Central Asia, and Africa in Dubai. …
Cisco appoints David Meads as Vice-President for their Middle East and Africa operations
Cisco has announced that it has appointed David Meads as Vice President for the Middle East, Africa, Romania, and Commonwealth …
“We’re unveiling incredible innovations that will put AI to work for people” Bill McDermott – ServiceNow
ServiceNow the AI platform for business transformation, kicked off its annual Knowledge conference in Las Vegas with innovations designed to …
Former CNN anchor Bianca Nobilo appointed Head of External Affairs at IFS
IFS, the fastest growing cloud enterprise software company in the world, has appointed former CNN News Anchor & Correspondent Bianca …
ServiceNow report shows that 91% of UAE consumers switch brands after one poor experience
Almost every UAE consumer will walk away from a brand after just one negative experience, according to a report released …
Senior Instructor at SANS Institute says EDR is not enough amidst complexity of the threat landscape
Kevin Ripa, Senior Instructor at SANS Institute, spoke to CNME Editor Mark Forker at GISEC 2024, in which he says …
“We want to ensure that our customers and partners are adopting AI responsibly” – Tariq Halawani – Microsoft
CNME Editor Mark Forker secured an exclusive interview with Tariq Halawani, Executive Director of Enterprise Solutions at Microsoft UAE at …
“To achieve true resiliency, you need AI built into your platforms” – Fady Richmany – Commvault
Fady Richmany, Regional Vice President – Emerging Markets at Commvault, spoke to CNME Editor Mark Forker at GISEC 2024, on …