CNME Editor Mark Forker spoke to Bahaa Indary, General Manager of Raqmiyat, who outlined how the IT leader is empowering enterprises to not just adapt, but to lead, and stressed how they see AI not just as a layer, but as a transformative force.
How is Raqmiyat enabling UAE businesses to leverage AI for innovation, efficiency, and long-term competitiveness?
At Raqmiyat, we view AI not simply as a technology layer, but as a transformative force that redefines how businesses operate, compete, and grow. Our approach is deeply consultative and outcome-driven—focused on crafting AI strategies that deliver measurable business impact.
Whether it’s streamlining operations, enabling predictive insights, or unlocking new revenue models, we embed AI into the strategic core of our clients’ decision-making processes.
We don’t just implement AI—we co-create future-ready operating models that position our clients as industry leaders.
Our mission is to translate advanced AI capabilities into structural business advantages—empowering UAE enterprises to lead, not just adapt, in a rapidly evolving economic landscape.
By integrating intelligent systems seamlessly into enterprise ecosystems, Raqmiyat ensures that businesses are not only responding to change but actively shaping the future of their industries.
With rising cyber threats, how is Raqmiyat ensuring that AI adoption across industries in the UAE remains secure and compliant?
Security and trust are foundational to every AI initiative we undertake. At Raqmiyat, we adopt a ‘secure-by-design’ philosophy—embedding robust cybersecurity frameworks into every solution from inception.
Our AI deployments are built on zero-trust architectures, fortified with real-time threat intelligence and continuous monitoring. These systems are fully aligned with UAE’s regulatory and data governance standards, ensuring compliance without compromising agility.
Innovation is only sustainable when it’s secure. At Raqmiyat, we provide the confidence and protection our clients need to innovate boldly while staying resilient against evolving cyber threats.
By harmonizing advanced security protocols with regulatory integrity, we enable enterprises to embrace AI confidently knowing their operations are safeguarded and compliant.
How are Raqmiyat’s BFSI solutions, including NPSS and Open Banking, driving the next wave of digital payments and fintech innovation in the region?
Raqmiyat is at the forefront of reshaping the financial services landscape in the UAE. Our NPSS and Open Banking platforms are not just solutions—they are strategic enablers of speed, transparency, and innovation.
NPSS facilitates real-time settlements, enhancing transaction efficiency and reliability. Open Banking, on the other hand, unlocks secure data sharing, enabling banks and fintechs to deliver hyper-personalized services and foster new collaboration models.
We’re not just delivering technology—we’re helping define the future architecture of financial services in the UAE. Our platforms empower institutions to innovate with confidence and agility.
By combining deep domain expertise with a forward-looking vision, Raqmiyat enables financial institutions to accelerate digital transformation and meet the evolving expectations of today’s tech-savvy consumers.
What role do AI and cloud services play in Raqmiyat’s strategy to help enterprises in the UAE scale and future-proof their operations?
AI and Cloud are the twin pillars of Raqmiyat’s digital transformation strategy. Together, they provide the agility, scalability, and intelligence that modern enterprises need to thrive in a dynamic environment.
Cloud delivers elastic infrastructure—enabling operational resilience and rapid scalability. AI adds the intelligence layer—driving automation, predictive analytics, and smarter decision-making. This synergy empowers businesses to shift from reactive to proactive strategies.
Our goal is to help clients move beyond digital adaptation to digital leadership. Through strategic adoption of AI and Cloud, we ensure they are architecturally agile, operationally efficient, and future-ready.
By enabling seamless transformation, Raqmiyat positions enterprises to harness technology as a sustainable driver of growth and competitive advantage.
How is Raqmiyat addressing the tech talent shortage in the UAE by combining outsourcing services with AI-driven upskilling initiatives?
Raqmiyat is addressing the UAE’s tech talent challenge through a dual-pronged strategy: immediate capability through strategic outsourcing, and long-term workforce development via AI-powered upskilling.
Our outsourcing services provide rapid access to specialized expertise, bridging critical skill gaps for UAE enterprises.
Simultaneously, we invest in local talent development—using AI-driven platforms to personalize learning paths and accelerate certification in high-demand areas like data science and cloud engineering.
We see talent development as a shared responsibility—meeting today’s needs while building tomorrow’s tech leadership. Our approach strengthens both enterprise capability and the broader UAE tech ecosystem.
By combining tactical resourcing with strategic capability building, Raqmiyat ensures that innovation is both scalable and sustainable—fuelling long-term growth and resilience.
Image Credit: Raqmiyat