CNME Editor Mark Forker managed to secure an exclusive interview with Olivier Jouve, Chief Product Officer at Genesys, to find …
Education, Government
Preparing young Emiratis in AI is vital for UAE’s future, says minister
Omar Sultan Al Olama, UAE’s Minister of State for Artificial Intelligence, member of the Board of Trustees of Dubai Future Foundation and deputy managing Director, has revealed a new initiative that aims to equip the next generation of Emiratis with leadership skills.0 3816
ENGAGE 2023: “ACES reinforces Avaya’s unwavering dedication to our customers” – Emir Susic
Avaya have announced the reimagination of their professional services, in the form of their Avaya Customer Experience Services (ACES), formerly …
The power of AI in revenue management
Embracing AI as a strategic tool empowers revenue managers to make data-driven decisions, enhance customer satisfaction, and achieve new heights of success in today’s dynamic business landscape.
Opinion: “AI is not a threat to humanity, it represents the future” – Alfred Manasseh, Shaffra
Alfred Manasseh, the co-founder and Chief Metaverse Officer at Shaffra, has penned a thought leadership article outlining why AI is …
“Our AI strategy will enable customers to capitalise on the immense potential of AI” – Equinix
Equinix, a global leader in digital infrastructure has declared that it is well-positioned to help their customers realise the immense …
Dell Technologies partners with NVIDIA on generative AI project
Dell Technologies, and NVIDIA have announced a joint initiative to make it easier for businesses to build and use generative …
Accenture announces plan to invest $3bn in AI
Accenture has announced a $3 billion investment over three years in its Data & AI practice to help clients across …
Microsoft to host exclusive AI event
The company will share practical examples and showcase how its Azure AI platform is ushering in a new era of AI, helping transform organisations to become more productive, secure and solve some of their most pressing business challenges.
Exclusive Interview: Aloysius Cheang, Chief Security Officer, Huawei Middle East and Central Asia
Anita Joseph caught up with Aloysius Cheang, Chief Security Officer at Huawei Middle East and Central Asia, to find out …
Genesys expands AI capabilities in bid to boost experience orchestration
Genesys has announced that it has expanded its generative AI capabilities for experience orchestration, helping organizations unlock deeper customer and …