CNME Editor Mark Forker secured an exclusive interview with Tomas Skoumal, CEO and Co-Founder of Dyna.Ai to learn more about how the Singaporean-based AI-as-a-service company plans to transform customer experience in the financial services sector – and how their portfolio of solutions are empowering human operators to deliver better levels of CX through the power of LLMs and machine learning.
Avaya Holdings has announced further integration with Google Cloud Contact Center AI to provide better experiences for customers and a more efficient workforce.
Serjios El-Hage, CEO, EMW
Avaya is looking to take over the management of an enterprise’s entire communications platform with a new offering the company …
Emirates NBD, announced today their strong partnership with Avaya in achieving the bank’s advanced IT vision in the areas of …
Avaya, a provider of business communications and collaboration solutions and services, today announced new contact centre products that address the …
UAE businesses have the potential to save more than 50% on customer support costs and reduce “churn” (in-out customers) rate …
