Cisco has unveiled the findings of its global study on CX, which showed that AI, hyper-personalisation and proactive engagements are …
Cisco extends its partnership with Real Madrid in bid to set new benchmarks in connected sports experiences
Cisco have announced the expansion of its global partnership with Europe’s most decorated football club Real Madrid, as part of …
IBM z17 brings AI to the core of the enterprise to enable new workloads
IBM have announced the next generation of its iconic mainframe following the launch of its IBM z17, which is designed …
ServiceNow strengthen its Agentic AI offering with $2.85bn acquisition of Moveworks
ServiceNow has significantly strengthened its Agentic AI proposition following the announcement of its $2.85bn acquisition of Moveworks, which will help …
“To unlock AI’s true potential, edge computing must bring the compute power closer to where it’s needed.” – John Engates, Cloudflare
John Engates, Field CTO at Cloudflare, gives his tech predictions for 2025, which includes the viewpoint that if AI is …
ServiceNow announces appointment of William O’Neill as Area VP for UAE
ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the appointment of William O’Neill as Area Vice President for …
“There is a massive potential with digital wallets that we are yet to tap into.” Claire Maslen, Mobile Ecosystem Forum
CNME Editor Mark Forker sat down with Claire Maslen, Programme Director for Commerce and Payments, at the Mobile Ecosystem Forum, …
ServiceNow report shows that 91% of UAE consumers switch brands after one poor experience
Almost every UAE consumer will walk away from a brand after just one negative experience, according to a report released …
Pure Storage updates it platform to drive enhanced experiences for global customers
Pure Storage has announced new self-service capabilities across its Pure1® storage management platform and Evergreen® portfolio as it delivers on …
“Bad digital experiences are causing anxiety” – James Harvey, CTO, Cisco Observability
James Harvey, CTO Advisor EMEA, at Cisco Observability, has reiterated the importance of brands of delivering seamless digital experiences this …