Customers Prefer to Bank Digitally But Still Crave a Human Connection When It Matters, Finds Temenos Survey.

Customers Prefer to Bank Digitally But Still Crave a Human Connection When It Matters, Finds Temenos Survey.
Barracuda Research Finds Microsoft Impersonation Being Utilised in 43% of Phishing Attacks.
Sophos has just published new research on how malware is increasingly targeting the Discord chat platform. The cyberthreats uncovered by Sophos include information stealing malware, spyware, backdoors, and ransomware resurrected as mischiefware.
One aftermath of the COVID-19 pandemic has been the reimagining of workflow processes in an enterprise. While the pandemic has exacerbated the problem, it has also illuminated a way forward for organisations. The times have highlighted just how crucial it is to integrate people, data, and workflows into an automated digital process. And that refining and redefining agile enterprise workflows to ingest more dynamic, high-value data from industrial AI and machine learning models is the way forward for making faster, more adaptive business decisions.
AlJammaz Technologies signs distribution agreement with Hewlett Packard Enterprise to deliver edge-to-cloud solutions from across the HPE portfolio.
How connectivity, adaptability, and sustainability will continue to shape the sector’s future.
Nutanix HCI and Nutanix Prism Pro will help IMI reduce its IT footprint, enable cost savings, ease complexity of management, enhance reliability and scalability of its IT environment and provide a robust platform for mission-critical applications.
A return to pre-pandemic working practices is unlikely to happen. To learn more about the impact on networks and cyber security that COVID-19 has had on service providers, A10 Networks commissioned a survey and the results from the Middle East provide interesting insights. A large proportion of the senior IT professionals that we surveyed were adamant that the workplace won’t snap back to how it was before COVID-19, and that they expect and are preparing for a hybrid approach to working practices. The pandemic significantly raised awareness around the resiliency of the network and the robustness of security, and going forward, subscribers and enterprises expect much stronger security from their communications service providers and will demand more in their SLAs and expand to other types of service providers to get this commitment.
Customerville to be integrated into the IFS Cloud proposition helping IFS customers increase engagement with their own customers, improve revenue and profitability, and drive product, service, and outcome innovation.
Help AG, the cybersecurity arm of Etisalat Digital and the region’s trusted security advisor, has launched a fully cloud-delivered Managed Advanced Web Application Firewall (AWAF) service that proactively improves the security posture for organisations relying on web-based applications.
Riverbed Community is a new forum to discuss hot IT issues such as visibility, cybersecurity, network and app performance, digital experience management, cloud migration and more among peers, customers and known tech experts.
CNME Editor Mark Forker spoke to Walid Yehia, Senior Director Pre-Sales for Infrastructure Solutions Group, MERAT, Dell Technologies, to find out more about their strategy for the diversification of their product portfolio, the challenges facing enterprises adopting cloud technologies– and how businesses need to create a culture of innovation to succeed in today’s digital economy.
Varun Kumar from Freshworks, has penned an exclusive op-ed on how customer service agents can be empowered through the implementation of automation software.
Vectra strengthens Zero Trust with Visibility and analytics to mitigate Threats Emerging from Distributed and Hybrid-Remote Workforces.