Dyna.Ai on a mission to transform CX in financial services sector

CNME Editor Mark Forker secured an exclusive interview with Tomas Skoumal, CEO and Co-Founder of Dyna.Ai to learn more about how the Singaporean-based AI-as-a-service company plans to transform customer experience in the financial services sector – and how their portfolio of solutions are empowering human operators to deliver better levels of CX through the power of LLMs and machine learning.

The digital future of connected work

Razat Gaurav, CEO of Planview, spoke to CNME Editor Mark Forker, about the bold course of direction he is setting in relation to strategic portfolio management and digital product development, that he believes will position the company as a trusted partner for global enterprises and innovators across the Middle East.

AI that’s secure, governed and agile; GBM looks to redefine client partnering

How best to empower talent and foster innovation in a fast-evolving landscape pre-occupied with AI-driven transformation and scalable tech? At GITEX 2025, Mark Forker spoke to Feras Al Majed, General Manager – Human Resources & Communications, GBM, to explore how the company is shaping ‘A More Intelligent Future’ – a future where inclusiveness and transparency are paramount.

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