SolarWinds Service Desk now includes an AI-powered virtual agent to help users troubleshoot issues so IT agents can focus on critical and complex tasks.


SolarWinds Service Desk now includes an AI-powered virtual agent to help users troubleshoot issues so IT agents can focus on critical and complex tasks.

Pradeep Shilige, Chief Information Officer, Burjeel Holdings, has outlined how the private healthcare leader has leveraged the power of cloud technology to completely transform and enhance patient healthcare across the UAE, in the latest interview in our exclusive Mission Critical Master Series.

In order to promote advanced digital transformation initiatives that are focused on fostering innovation in the UAE, Lenovo and Al …

The updated program, launched to channel partners in April, helps accelerate their transition to the cloud with enhanced rewards for cloud-based deals and a simplified transaction process, in addition to new training and accreditation programs.

Green ICT is vital to enable the ICT industry to reach the goal set by the Paris Agreement to reduce carbon emissions by 45% within this decade, highlighted Mr. Alex Wang, Senior Vice President of Huawei Carrier BG Marketing.

ServiceNow (NYSE: NOW), the forefront digital workflow company driving global progress, has unveiled a substantial enhancement to the capabilities of …

Mark Forker, spoke to K.S. Parag, FVC, and Nicolas Bliaux, Jabra, to discuss their recently announced distribution partnership and how this will change the landscape of intelligent video solutions going forward.

Native interoperability is a pivotal milestone in unleashing the true power of blockchain technology.

The Rise of Service Robots by Mohammed Aldousari, Regional Robotics Lead at Proven Robotics.

Cloudflare and Kyndryl partner on modernising enterprise infrastructure with end-to-end services, bringing managed WAN-as-a-Service and Cloudflare Zero Trust for the entire corporate network.