ServiceNow, the AI platform for business transformation, has released its latest Enterprise AI Maturity Index in partnership with Oxford Economics. …
“Agentic AI needs to be seen as a collaborative tool designed to enhance customer experiences” – Cathy Mauzaize, ServiceNow
CNME Editor Mark Forker sat down with Cathy Mauzaize, President of EMEA at ServiceNow, to discuss Agentic AI, how their platform enables business transformation at scale – and why the company is uniquely positioned to capitalise on the opportunities in the KSA.
ServiceNow believe adoption of nascent technologies can drive ‘business agility’
Cathy Mauzaize, VP South EMEA at ServiceNow, has said that the adoption of nascent technologies will allow companies to prioritise …
ServiceNow VP cautions that technology is not always the answer
Resident CPI tech expert Cathy Mauzaize, Vice President of EMEA South, ServiceNow, has cautioned that technology alone is not always …
ServiceNow executive says employee experience and CX are intrinsically linked in digital age
In-house CPI Technology expert Cathy Mauzaize, VP, EMEA South at ServiceNow, explains how a fragmentation of systems has led to a poor ROI on digital transformation for many businesses – and outlines the practices she believes lends itself well to creating a better work environment for employees in the first in her series of op-eds for CNME.