CNME Editor Mark Forker secured an exclusive interview with Tomas Skoumal, CEO and Co-Founder of Dyna.Ai to learn more about how the Singaporean-based AI-as-a-service company plans to transform customer experience in the financial services sector – and how their portfolio of solutions are empowering human operators to deliver better levels of CX through the power of LLMs and machine learning.
At this year’s Zoomtopia, Zoom Communications introduced a new era of productivity, intelligent collaboration, and connection, unveiling AI Companion 3.0, …
CNME Editor Mark Forker spoke to Mohannad AlKalash, Vice President, Middle East, Turkey, Africa and Pakistan at Zoom Communications, during …
Cisco has unveiled the findings of its global study on CX, which showed that AI, hyper-personalisation and proactive engagements are …
NVIDIA have announced a landmark and strategic partnership with HUMAIN, the new full AI value chain subsidiary of Saudi Arabia’s …
CNME Editor Mark Forker spoke to Nidal Abou-Ltaif, Chief Revenue and Transformation Officer at TeKnowledge, to find out more about …
Iman Ghorayeb, is a seasoned communications professional, perhaps best-known around these parts in her previous role as the Director of …
Teknowledge have formally announced the appointments of three influential, respected, and revered technologists to their executive leadership team. Teknowledge, a …
CNME Editor Mark Forker spoke to Sue Azari, eCommerce Industry Lead at AppsFlyer, in an effort to better understand the …
Rodolph Khoury, Managing Director – Dubai & Northern Emirates, Avaya, has written a thought leadership article in which he makes …
