It is clear that to please the younger generation of banking customers, institutions must move away from user-driven CIAM systems towards the less invasive DBA.
Editor's Picks, Technology, UAE
Telecom subscribers in UAE rise to 24 million: TRA
The number of subscribers to telecommunications services in the UAE, whether through mobile phones, landlines and the internet, rose to around 24 million during the first five months of 2018.1 6392
Onur Tepeli appointed as FeatureMind’s CEO
Onur Tepeli appointed as FeatureMind’s CEO, following the digital solutions provider’s launch in the Middle East.
Cyber Security Speed forges strategic partnerships with ConnectWise
These partnerships aim to create synergies between industry experts and cybersecurity specialists to address the unique challenges faced by the region’s businesses.
Bolstering retailers with enhanced omnichannel capabilities for the digital age
Based out of its new offices in Dubai, FeatureMind will service clients across the Middle East supported by its leading Turkey-based technical team; with plans to scale operations to Nigeria.
Atos and Dynatrace team up for Middel East’s digital transformation
Atos and Dynatrace combine strengths to accelerate digitisation efforts in the Middle East, delivering end-to-end digital performance management solutions for …
83% of successful cyberattacks in the Middle East had a targeted nature
Attacks on Middle Eastern government agencies are mainly carried out by APT groups (56%), covertly establishing themselves in the victim’s infrastructure for the purpose of cyberespionage.
Discover insights from the State of Customer Service report
65 per cent of ME businesses are ready for digitisation and smooth implementation of technology; read for more insights from Sprinklr and Martechvibe’s State of Customer Service in The Middle East Report.
“The world is on the verge of a new intelligent era powered by Industry 5.0” – David Shi, Huawei
David Shi, President of Huawei Enterprise Middle East & Central Asia has written an op-ed outlining how he believes that …
Huawei signs new partnership in effort to accelerate SMBs digital transformation
Memory Technology Middle East (MTC) signed a partnership agreement with the global ICT leader Huawei, to accelerate digital transformation for …
The transformational power of video live agents in customer care
Video live agents empower businesses to establish direct and personalised connections with their customers. In contrast to traditional customer care methods characterised by lengthy waiting periods and impersonal interactions, video live agents facilitate real-time face-to-face communication.