New Agentforce Command Centre provides a complete observability solution for optimising AI agents — enabling leaders to manage, track, and scale how AI agent activity enhances human productivity.
Salesforce blocks AI rivals using data from Slack app
Slack, a Salesforce workplace messaging app, recently blocked other software firms from searching or storing Slack messages reported online publication, …
Salesforce’s Middle East partner ecosystem continues to grow
Salesforce reveals the winners of its Middle East Partner Awards at ceremony held at Madinat Jumeirah in Dubai.
Salesforce brings Agentic AI to the Field Service Sector
Agentforce for Field Service automates scheduling, paperwork, and reporting — freeing skilled workers to focus on repairs, troubleshooting, and building customer relationships.
75% of retailers say AI Agents will be essential to compete
Data from Salesforce’s sixth Connected Shoppers Report offers a glimpse into the future of retail.
New data: Gen Z embraces AI for social media spending
Gen Z is fuelling a social shopping explosion, with 39% now having purchased and 76% having discovered products on social media platforms.
How will Agentic AI ease healthcare’s workforce crisis?
Healthcare institutions stand to be major beneficiaries of agentic AI, as it can be the transformative tool used to completely rewire their industry.
Salesforce Announces $500M Investment in Saudi Arabia to Drive AI Innovation and Growth
Investment will support enterprises as they build limitless digital workforces with Agentforce and Hyperforce in Saudi Arabia.
Salesforce pledges to upskill 30,000 Saudi citizens in AI, as it announces new regional HQ in Riyadh
Salesforce, has announced plans to expand its presence in Saudi Arabia with a new regional headquarters in Riyadh. Salesforce also …
Three ways to keep humans at the centre of AI
Thierry Nicault, Area Vice President and General Manager, Middle East, Salesforce, outlines the importance of keeping humans relevant in the face of growing AI advancement in this exclusive op-ed for tahawultech.