Agentforce for Field Service automates scheduling, paperwork, and reporting — freeing skilled workers to focus on repairs, troubleshooting, and building customer relationships.
75% of retailers say AI Agents will be essential to compete
Data from Salesforce’s sixth Connected Shoppers Report offers a glimpse into the future of retail.
New data: Gen Z embraces AI for social media spending
Gen Z is fuelling a social shopping explosion, with 39% now having purchased and 76% having discovered products on social media platforms.
How will Agentic AI ease healthcare’s workforce crisis?
Healthcare institutions stand to be major beneficiaries of agentic AI, as it can be the transformative tool used to completely rewire their industry.
Salesforce Announces $500M Investment in Saudi Arabia to Drive AI Innovation and Growth
Investment will support enterprises as they build limitless digital workforces with Agentforce and Hyperforce in Saudi Arabia.
Salesforce pledges to upskill 30,000 Saudi citizens in AI, as it announces new regional HQ in Riyadh
Salesforce, has announced plans to expand its presence in Saudi Arabia with a new regional headquarters in Riyadh. Salesforce also …
Three ways to keep humans at the centre of AI
Thierry Nicault, Area Vice President and General Manager, Middle East, Salesforce, outlines the importance of keeping humans relevant in the face of growing AI advancement in this exclusive op-ed for tahawultech.
Salesforce report shows advancements in AI has led to demand for secure and trusted data
Salesforce, the global leader in CRM, has released its State of Data and Analytics report with key trends from over …
Salesforce and Google expand partnership to deliver a new era of business productivity
Partnership deepens existing Salesforce Data Cloud and Google Cloud partnership to power connected generative AI experiences across Salesforce Customer 360 and Google Workspace.
Salesforce encourages custom AI models with Einstein Studio
Salesforce’s New Sales GPT and Service GPT Drive Productivity and Personalise Customer Interactions with Generative AI.