The company’s expanded presence signals its growing impact in the region, enabling organisations to move to full-scale AI execution.
News, Software
ManageEngine Desktop Central integrates with Zendesk platform
The integrated solution will assist users of Zendesk to seamlessly resolve their IT issues and perform system management tasks — all from the same console.0 4055
ServiceNow unites people, data and workflows with its new AI Experience
ServiceNow the AI platform for business transformation, has announced AI Experience, a unified, conversational front door to enterprise AI. With …
ServiceNow research shows that enterprises in the Middle East are struggling to get to grips with AI
ServiceNow, the AI platform for business transformation, has released its latest Enterprise AI Maturity Index in partnership with Oxford Economics. …
“When milliseconds matter and excellence is the standard, ServiceNow helps Ferrari stay ahead.” – Fabio Spoletini, ServiceNow
ServiceNow, the AI platform for business transformation, has announced a strategic partnership with Ferrari to boost Hypercar performance and real-time …
“We have an opportunity to unleash a human renaissance by helping our people reach their full potential.” – Jacqui Canney, ServiceNow
ServiceNow has introduced ServiceNow University, an innovative learner experience to empower individuals to grow, develop, and build skills that matter the …
UAE consumers believe that AI is not meeting customer service expectations
AI has to be an essential partner to human agents – businesses that fail to integrate automation seamlessly risk falling behind.
“You need the right data to get the outcomes you want, AI is not magic, it’s maths.” – Dave Wright, ServiceNow
CNME Editor Mark Forker spoke to Dave Wright, Chief Innovation Officer at ServiceNow, during Knowledge 25 in Las Vegas, to …
NVIDIA and ServiceNow on a mission to reimagine employee productivity as they launch new reasoning model
ServiceNow and NVIDIA announced an expansion of their partnership to fuel a new class of intelligent AI agents across the …
“Our platform reduces costs, mitigates risks and increase revenues – and that’s ultimately what customers want.” – William O’Neill, ServiceNow
CNME Editor Mark Forker spoke to William O’Neill, Area VP for the UAE and GCC at ServiceNow, during Knowledge 25 …
“The path to Agentic AI heaven can be hellish, but our Workflow Data Fabric is the solution” – Gaurav Rewari, ServiceNow
Gaurav Rewari, SVP and GM of Data Analytics at ServiceNow, has highlighted how their Workflow Data Fabric can help enterprises …