
Dubai – Growing complexity across cloud, applications, and infrastructure environments is pushing IT leaders to rethink how they achieve visibility, resilience, and control. Orange Business will host an exclusive webinar titled “How AI-Powered Observability Helps IT Leaders Make Better Business Decisions” on Wednesday, May 13, 2026, at 3:00 PM (GST).
Designed for senior technology leaders, the 45-minute session will bring together observability experts from Orange Business and Splunk to explore how organisations can move beyond fragmented monitoring approaches towards unified, intelligence-driven operations.
Rising volumes of telemetry data, coupled with increasing system interdependencies, have made traditional dashboards insufficient for delivering actionable clarity. The webinar will demonstrate how AI-powered observability enables enterprises to connect signals end-to-end across applications, cloud platforms, and infrastructure—transforming data into real-time business insight.
“Organisations today are not short of data, but are short of clarity,” said Mahmoud Elsayed, Head of Observability at Orange Business for MEA.
“A connected observability strategy, powered by AI, allows enterprises to reduce investigation time, eliminate operational blind spots, and build digital resilience with confidence. Leadership teams can then shift from reactive troubleshooting to proactive decision-making aligned with business outcomes.”
The session will also highlight the growing role of AIOps in reducing alert fatigue, accelerating root-cause analysis, and enabling predictive operations at scale. Participants will gain practical insights into how leading organisations are improving performance, ensuring service continuity, and driving measurable efficiency across IT operations.
“AI-powered observability is no longer a technical enhancement; it is a strategic enabler for modern enterprises,” said Shamayel Khan, Partner Technical Manager at Splunk.
“By correlating signals across the entire technology stack and applying intelligent automation, organisations can dramatically reduce noise, accelerate issue resolution, and empower IT leaders to make faster, data-driven decisions with greater precision.”
Key topics to be covered during the webinar include:
- Closing the gap between data volume and actionable clarity
- Achieving end-to-end visibility across hybrid and multi-cloud environments
- Leveraging AIOps to reduce noise and accelerate incident response
- Turning observability insights into predictable business outcome
The webinar is tailored for CIOs, CTOs, Heads of IT Operations, application owners, and digital transformation leaders responsible for maintaining service performance and resilience.
Registered participants will receive exclusive access to a practical guide titled “7 Steps to Improve the Digital Resilience of Your Systems,” along with a post-event checklist focused on reducing alert noise, enhancing visibility, and enabling predictive IT operations. A recording of the session will also be shared with all registrants.
Orange Business continues to support organisations globally in transforming their digital ecosystems, helping enterprises unlock the full value of their data while building resilient, future-ready operations.





