Daniel Shepherd

Features, Insight, Opinion

How COVID-19 Inspired a Reimagining of Enterprise Workflows

One aftermath of the COVID-19 pandemic has been the reimagining of workflow processes in an enterprise. While the pandemic has exacerbated the problem, it has also illuminated a way forward for organisations. The times have highlighted just how crucial it is to integrate people, data, and workflows into an automated digital process. And that refining and redefining agile enterprise workflows to ingest more dynamic, high-value data from industrial AI and machine learning models is the way forward for making faster, more adaptive business decisions.

 Features, Insight, Opinion

DDoS Protection Major Concern for Middle East Service Providers

A return to pre-pandemic working practices is unlikely to happen. To learn more about the impact on networks and cyber security that COVID-19 has had on service providers, A10 Networks commissioned a survey and the results from the Middle East provide interesting insights. A large proportion of the senior IT professionals that we surveyed were adamant that the workplace won’t snap back to how it was before COVID-19, and that they expect and are preparing for a hybrid approach to working practices. The pandemic significantly raised awareness around the resiliency of the network and the robustness of security, and going forward, subscribers and enterprises expect much stronger security from their communications service providers and will demand more in their SLAs and expand to other types of service providers to get this commitment.

 Channel, News, Vendor

IFS acquires Customerville

Customerville to be integrated into the IFS Cloud proposition helping IFS customers increase engagement with their own customers, improve revenue and profitability, and drive product, service, and outcome innovation.

Features, Insight, Interviews

Dell Technologies executive highlights the need for a ‘culture of innovation’

CNME Editor Mark Forker spoke to Walid Yehia, Senior Director Pre-Sales for Infrastructure Solutions Group, MERAT, Dell Technologies, to find out more about their strategy for the diversification of their product portfolio, the challenges facing enterprises adopting cloud technologies– and how businesses need to create a culture of innovation to succeed in today’s digital economy.

Features, Insight, Opinion

The secret to cloud ERP innovation? Customers.

We’re providing hundreds of updates every year to Oracle Fusion Cloud Enterprise Resource Planning (ERP) and Oracle Fusion Cloud Enterprise Performance Management (EPM). The latest updates will help our customers take advantage of new growth opportunities by applying touchless processes that enhance the user experience and make work easier.

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