Vanja Novakovic, Director of Product Marketing & Customer Marketing Strategy, Lucidya explores why true agentic CX must move beyond conversation to deliver end-to-end resolution, continuous learning and measurable customer outcomes.


Vanja Novakovic, Director of Product Marketing & Customer Marketing Strategy, Lucidya explores why true agentic CX must move beyond conversation to deliver end-to-end resolution, continuous learning and measurable customer outcomes.

Salman Kazmi, Area Vice President, META, BMC Helix, discusses how AI-native service management, purpose-built agentic AI and stronger governance are …

Organised by CPI Media Group, the forum spotlighted how AI, cybersecurity, cloud, data infrastructure and blockchain are transforming public services and strengthening national resilience.

Bharat Raigangar, Global Head – AI & Cyber Security, PhoxHealth, joined Sandhya D’Mello, Technology Editor, CPI Media Group, and Daniel Shepherd, Deputy Editor, Technology Division, for an insightful discussion on the evolving cybersecurity landscape.

The discussion also examines the critical role of governance, trust and human oversight in the journey towards self-driving enterprises.

The discussion explored how AI-enabled smart campuses, cybersecurity, secure digital infrastructure and digital leadership are shaping the future of education and enterprise resilience.

Watch the highlights from the strategic MOU signing between VAD Technologies and Data Dynamics as both organisations strengthen their focus on AI-ready data management, compliance-by-design, and sovereign data ecosystems across the Middle East.

Industry leaders, innovators and channel pioneers gathered to honour outstanding achievements across AI, cloud, cybersecurity and enterprise technology, recognising the organisations and individuals shaping the future of the regional digital ecosystem.

Mouteih Chaghlil, Chief Cloud Officer at e& enterprise, explains how the UAE Sovereign Launchpad—powered by AWS—is enabling secure, on-country cloud …

Dr. Mohan Babu Murugesan, Group CEO of Bits Secure, and Ihab Ismail, CIO of SEE Holding, spoke to Tahawultech.com about how their strategic collaboration with HPE Networking delivered a secure, scalable, and future-ready network foundation to support SEE Holding’s smart community ambitions.

CNME Editor Mark Forker, spoke to Sayed Hashish, VP of Customer Experience, Middle East, Africa, Türkiye, Romania & CIS, at Cisco for the inaugural episode of our new Put a Fork In It podcast series hosted by tahawultech.com.

The Future Enterprise Awards 2025 is designed to celebrate both IT leaders and enterprises that have demonstrated excellence over the last 12 months in their respective fields.

Watch the highlights from our recent CISO50 and Future Security Awards event. Enjoy the spectacle of this evening dedicated to celebrating innovation and excellence.

The company recently outlined how their agile product portfolio is designed to help public sector enterprise navigate and circumvent issues they face when migrating to public sovereign cloud models, during an exclusive roundtable.