Dubai, United Arab Emirates, December 14, 2020: McAfee has released a new global report titled “The Hidden Costs of Cybercrime,” which focuses on the significant financial and unseen impacts that cybercrime has worldwide. The report concludes that cybercrime costs the world economy more than $1 trillion, or just more than one percent of global GDP, which is up more than 50 percent from a 2018 study that put global losses at close to $600 billion. Beyond the global figure, the report also explored the damage reported beyond financial losses, finding 92 percent of companies felt effects beyond monetary losses.
“The severity and frequency of cyberattacks on businesses continues to rise as techniques evolve, new technologies broaden the threat surface, and the nature of work expands into home and remote environments” said Steve Grobman, SVP and CTO at McAfee. “While industry and government are aware of the financial and national security implications of cyber-attacks, unplanned downtime, the cost of investigating breaches and disruption to productivity represent less appreciated high impact costs. We need a greater understanding of the comprehensive impact of cyber risk and effective plans in place to respond and prevent cyber incidents.”
The Hidden Costs of Cybercrime
The theft of intellectual property and monetary assets is damaging, but some of the most overlooked costs of cybercrime come from the damage to company performance. The survey revealed 92 percent of businesses felt there were other negative effects on their business beyond financial costs and lost work hours after a cyber incident. The report further explored the hidden costs and the lasting damage cybercrime can have on an organisation, including:
- System Downtime – Downtime is a common experience for around two thirds of respondents’ organizations. The average cost to organizations from their longest amount of downtime in 2019 was $762,231. Thirty-three percent of survey respondents stated IT security incident resulting in system downtime cost them between $100,000 and $500,000.
- Reduced Efficiency – As a result of system downtime, organisations lost, on average, nine working hours a week leading to reduced efficiency. The average interruption to operations was 18 hours.
- Incidence Response Costs – According to the report, it took an average of 19 hours for most organisations to move from the discovery of an incident to remediation. Many security incidents can be managed in-house, but major incidents can often require outside consults with high rates that form a significant portion of the cost of a large-scale incident.
- Brand and reputation damage – The cost of rehabilitating the external image of the brand, working with outside consultancies to mitigate brand damage, or hiring new employees to prevent against future incidents is part of the cost of cybercrime. 26 percent of the respondents identified damage to brand from the downtime experienced because of a cyber-attack.
The report concludes with key ways for businesses to deal with cybercrime. These include uniform implementation of basic security measures, increased transparency by organisations and governments, standardisation and coordination of cybersecurity requirements, providing cybersecurity awareness training for employees, and developing prevention and response plans.