Features, Insight, Retail

The Future of Retail Delivery and E-commerce

The retail industry is evolving at an unprecedented rate, adjusting and adapting to ever-changing consumer shopping behaviors. Demand for instant gratification is changing the way retailers are shipping deliveries, and the convenience of same-day and overnight delivery options continue to become more attractive. With rising customer expectations around speed and convenience, the bar continues to rise for retail businesses as they try to offer customers the optimum shopping experience.

The consumer landscape in the Middle East has seen major shifts over the past months. The demand for premium and instant services is constantly on the rise, and recent research has shown that 37% of UAE shoppers would switch to a different retailer if there was a delay in completing their online orders.[1] It is important for retail businesses to promptly make changes to their shipping options and services.

Consumer preferences and needs

The shifts in consumer expectations and behaviors pose as challenges to retailers in the region. Every customer’s unique lifestyle dictates specific wants and needs. With convenience and speed in mind, the promises of next-day delivery have increasingly come into the spotlight. Whether shoppers make price, time, or value-for-money oriented decisions, delivery and shipping options now carry varying combinations of delivery attributes to cater to everyone’s preferences.

Back to the Future at Jumbo

Jumbo Electronics, the leading consumer electronics retailer and distributor in the UAE, continues to innovate and redefine the region’s retail experience by offering shoppers the convenience of various delivery options to suit their individual needs. Online shoppers can browse Jumbo.ae, pick their favorite gadgets and receive their purchases at their doorstep the next day, all from the comfort of their homes. With real-time tracking options, shoppers can keep an eye out and know when to expect their orders to arrive. What’s more is that whether you prefer to securely pay online or use cash on delivery, Jumbo offers shoppers the convenience of choosing their preferred payment method. Customers who are out-and-about can take advantage of Curbside Collect where a staff member will bring the order directly to the comfort of their car – avoiding queues and saving time, within 1 hour of ordering.

Jumbo also offers an Express Delivery option for shoppers to enjoy home delivery in just 4 hours within Dubai. Additionally, the Bill Online Pick Up in Store option offers consumers the chance to pick up their favorite devices in 30 minutes of ordering it on jumbo.ae

Online or in­store, Jumbo Electronics is offering the best deals, amazing prices and the greatest range of gadgets and appliances this shopping season. Visit jumbo.ae or your nearest Jumbo store.

[1] https://www.khaleejtimes.com/local-business/uae-consumers-will-switch-retailers-over-delays-in-completing-online-transactions

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