Sharjah Department of eGovernment (DeG) has announced at GITEX that it will connect 31 government entities and departments from the emirate, as part of its first phase of implementing a unified digital network to link all government entities and departments by 2020.
The first phase will officially kick-off with services streamlined and optimised within those entities by the end of this year.
The initiative aims to transform government services, allowing full integration and inter-departmental communication, paving the way for dynamic public services to all citizens and residents within the emirate.
The policy comes in line with the directives of His Highness Sheikh Sultan bin Mohammed bin Sultan Al Qasimi, Crown Prince and Deputy Ruler of Sharjah, after issuing a resolution earlier this week to form The Supreme Committee for Digital Transformation.
DeG’s mission behind the project is to reinforce government entities with a unified digital platform that features integrated accessibility, higher bandwidth frequencies and enhanced security standards.
Sheikh Khalid bin Ahmad bin Sultan Al Qasimi, Director-General of DeG, said: “This transformation will provide government departments with a more multi-dimensional communication strategy with their customers and end-users, developing services such as applications, permits, authorisations and much, much more in a fraction of the time.”
He added, “It is a key step forward with the potential to alter the way we organise our daily lives, allowing a safer, more integrated and streamlined exchange of information, making processes and procedures faster and more efficient than ever before. This is a true milestone for Sharjah in both its public sector progress and its technology achievements.”
DeG also highlighted that the ‘chatbot’ will be an added service to its existing service catalogue across all of the emirate’s government entities.
Among other innovations making headlines at GITEX, new digital services, applications and websites from the Sharjah Police Academy, Sharjah Commerce and Tourism Development Authority, Sharjah Department of Town Planning and Survey, Sharjah Electricity and Water Authority, the Sharjah Economic Development Department and many more aim to contribute to the new wave of Sharjah’s digital transformation.
Forty-eight Sharjah local government entities and departments are taking part in GITEX Technology Week 2017, which runs until October 12 at the Dubai World Trade Centre, with many innovative digital applications and services still to be unveiled by Sharjah Pavillion, organised by the DeG and themed ‘History and Communication’.