ServiceNow executive says employee experience and CX are intrinsically linked in digital age

In-house CPI Technology expert Cathy Mauzaize, VP, EMEA South at ServiceNow, explains how a fragmentation of systems has led to a poor ROI on digital transformation for many businesses – and outlines the practices she believes lends itself well to creating a better work environment for employees in the first in her series of op-eds for CNME.

“We are helping companies to get there faster with reduced risk” – Confluent Regional Director, Fred Crehan

CNME Editor Mark Forker secured an exclusive interview with Fred Crehan, Regional Director at Confluent, to learn more about data in motion and Kafka, which enterprises are leveraging to deliver better experiences for their customers, the importance of their channel ecosystem – and what really differentiates the company from its market competition.


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