CNME Editor Mark Forker sat down with Claire Maslen, Programme Director for Commerce and Payments, at the Mobile Ecosystem Forum, …
ServiceNow report shows that 91% of UAE consumers switch brands after one poor experience
Almost every UAE consumer will walk away from a brand after just one negative experience, according to a report released …
Pure Storage updates it platform to drive enhanced experiences for global customers
Pure Storage has announced new self-service capabilities across its Pure1® storage management platform and Evergreen® portfolio as it delivers on …
“Bad digital experiences are causing anxiety” – James Harvey, CTO, Cisco Observability
James Harvey, CTO Advisor EMEA, at Cisco Observability, has reiterated the importance of brands of delivering seamless digital experiences this …
Hala reinforces its commitment to a ‘people-first culture’ with new digital wallet
Hala, Dubai’s most convenient e-hailing taxi solution, has introduced the Careem Pay digital wallet for its fleet of ride-hailing Captains, …
Genesys leveraging generative AI to power better orchestration experiences
CNME Editor Mark Forker managed to secure an exclusive interview with Olivier Jouve, Chief Product Officer at Genesys, to find …
Avaya CEO invites attendees to ‘ENGAGE’ and learn how they are empowering better experiences
Avaya CEO Alan Masarek, has called on attendees to learn how the company is empowering their customers to create the …
Ayden Report: 8 out of 10 shoppers in the UAE want better personalised offers
Adyen, the global financial technology platform of choice for leading businesses, is publishing economic research that finds that retailers could …
ServiceNow believe adoption of nascent technologies can drive ‘business agility’
Cathy Mauzaize, VP South EMEA at ServiceNow, has said that the adoption of nascent technologies will allow companies to prioritise …
Opinion: What is bloatware, and why is it wrecking employee experiences?
Prasad Ramakrishnan, SVP of IT and CIO at Freshworks has penned an exclusive thought leadership article for tahawultech.com, which explains …