Customerville to be integrated into the IFS Cloud proposition helping IFS customers increase engagement with their own customers, improve revenue and profitability, and drive product, service, and outcome innovation.
Businesses are not equipped to deliver on customer experience, IFS study finds
Businesses are not equipped to deliver on customer experience, IFS study finds.
IFS refreshes its brand ahead of milestone launch
New identity reflects IFS’s growth journey and future plans, focused on helping customers be their best when it really matters—at the ‘Moment of Service’.
IFS to highlight key innovations at Telecoms World Middle East Virtual 2020
IFS has announced that it is participating in Telecoms World Middle East Virtual 2020, which will be held from 13th – 14th October 2020.
IFS named as Leader for SaaS and cloud-enabled large enterprise ERP apps
IFS, the global enterprise applications company, has been positioned as a Leader in the IDC MarketScape: SaaS and Cloud-Enabled Large Enterprise ERP Applications.
IFS named a Leader in the Gartner 2020 Magic Quadrant for Field Service Management
IFS sees the most recent placement in the Gartner Magic Quadrant for Field Service Management* (FSM) as a testament to its long-term product investment strategy and singular customer focus.
Appetite for digital transformation rise despite COVID-19 pandemic: report
Today’s macro-economic disruption has failed to dampen digital transformation plans, with 52 percent of companies stating they will increase their spending on digital transformation, according to IFS.
IFS, Oman ICT Group partner to develop country’s ICT sector
IFS has announced the signing of a new agreement with Oman ICT Group. The crucial partnership will help the Oman …
Saudi telecom company taps IFS to improve customer experience
Global enterprise applications company IFS announced that Saudi Telecom Company (STC) has selected IFS Service Management to increase process efficiency, …
How IFS is enabling and empowering channel partners
At the IFS Partner Launch, Frank Schuddemat, Head of Operations, Channel & Partners, IFS shared some insights on how the …