Partnership deepens existing Salesforce Data Cloud and Google Cloud partnership to power connected generative AI experiences across Salesforce Customer 360 and Google Workspace.
Salesforce’s New Sales GPT and Service GPT Drive Productivity and Personalise Customer Interactions with Generative AI.
Together, Salesforce and Deloitte Digital will help clients harness the power of AI for CRM to deliver tailored customer experiences, supercharge company productivity, and safeguard their data.
Thierry Nicault, Area Vice President and General Manager, Salesforce Middle East has penned a thought leadership article in which he …
Retailers offering Buy Online Pick Up In Store (BOPIS) December 15-24 sold 7X more than those who didn’t during this period Shoppers rethink their purchases with 63% spike in returns year over year.
CNME Editor Mark Forker spoke to Robbie Kearns, Area Vice President at Salesforce, to learn more about the key takeaways …
Salesforce Holiday Forecast: Margin Pressures Threaten 10% of Retail Profits.
78% of Customer Service Agents Struggle with Speed vs. Quality: Salesforce Research Shows Rise in Automation.
The IT Talent Gap Is Fueling Tech Investment Decisions, According to New Research.
Communication service providers must improve and personalise experiences to stay competitive.