Riyadh-based Seera Group (formerly Al Tayyar Travel Group) has opted Salesforce to digitally transform and enhance travel booking experiences for millions of travellers.
Riverbed to fuel man-machine synergies
Reseller ME catches up with Mena Migally, senior director, Middle East at Riverbed to learn how the digital performance leader …
Etihad Cargo embraces digital to transform cargo management
Etihad Cargo has made steps to solidify its position as a regional leader in the air cargo digitalisation and innovation community, six months after migrating to a new technology platform.
UAE-based F&B firm signs Finesse and Salesforce for digital transformation
UAE-based hospitality firm Gourmet Gulf has signed software systems integrator Finesse and CRM specialist Salesforce to digitally transform its customer systems.
4C gears up for regional expansion
4C has announced significant growth, including increased headcount across key offices, expansion of its emerging practices, and new funding.
Why “seamless” customer service is the status quo
Every day I meet with customers and talk through the challenges they face. These conversations have shown me that companies …
Can IT deliver on mounting AI expectations?
There was a time when customers were surprised and delighted every time they received a personalised engagement with a brand …
Property developer to deliver omnichannel experiences to UAE customers
Nshama has announced the launch of its new customer portal as part of efforts to fully digitise its customer experience.
Facebook should be regulated like tobacco, says tech CEO
Facebook and other addictive technology products should be regulated like cigarettes, Salesforce CEO Marc Benioff said.
WEF 2018: technologists and futurists take centre stage
The theme for this year’s meeting of business, political and academic elites at the World Economic Forum in Davos, Switzerland, is ‘Creating a Shared Future …