IT and Telecommunication solutions provider and systems integrator Al Rostamani Communications LLC (ARC) has announced that it has been awarded the ISO 9001:2015 certification. Achievement of this certification shows ARC’s commitment to client satisfaction, high quality, and continuous improvement.
ISO 9001 is a quality management system standard that was developed by the International Organisation for Standardisation, an association of governmental and nongovernmental organisations from many countries. The ISO 9001 standard is utilised to certify quality management systems that focus on continuous improvement, client satisfaction and the active involvement of both management and employees in a process-based approach.
On receiving the quality certification, Youssef Fawaz, general manager, Al Rostamani Communications said “We are excited to be awarded with the certification ISO 9001:2015. This certainly provides additional assurance to our clients that we are focused on continuous improvement, innovation and quality client satisfaction. We don’t just talk about quality, we live by it every day. We will continue to do everything we can to provide the support to all of our clients in the future.”
He added, “Al Rostamani Communications is one of the leading integrated systems providers and we are working towards a digital transformation journey bringing together all IT applications under the company’s IT Landscape. This certification signifies our commitment to excellent business practices and the highest quality services that meet and exceed clients’ expectations.”