Four-in-five UAE consumers expect an immediate response from the organisations and vendors they contact—part of a growing demand for ‘SuperServe’ customer engagement.
Help AG fosters ethical hacking skills in Middle East
At its launch, the Help AG Hackademy comprises of five courses that cover several aspects of ethical hacking.
Batelco debuts private route to boost Gulf connectivity
Batelco, the digital solutions provider in the Kingdom of Bahrain, has announced the enhancement of its Batelco Gulf Network (BGN) by adding a new protected route over the network.
UAE telco promotes patient safety with blockchain
du, from Emirates Integrated Telecommunications Company (EITC), has announced its latest Blockchain Platform as a Service (BPaaS) solution to build the UAE’s first Patient Safety Blockchain Solution.
Three in four Middle East firms have “yet to move to cloud”: Microsoft
Almost three in four Middle East organisations that have not yet moved their digital estates and IT environments to the cloud, plan to do so in 2019, a Microsoft survey has revealed.
Majority of global firms “don’t trust their security metrics”: study
Ponemon-Tenable study has revealed that 60 percent of organisations suffered two or more business-disrupting cyber events in the last 24 months.
HP unveils new retail solutions for SMBs
HP has announced innovative new solutions designed to meet the unique needs of small and medium-sized retailers and hospitality operators.
Gulf retailers and consumers need to “anticipate cyber threats”
As the shopping season begins, cyber savvy retailers in the Gulf stand to reap the benefits of substantial growth in the e-commerce sector.
Dubai online classifieds platform acquired for $190 million
Dubai-based online classified’s platform dubizzle has been fully acquired by the OLX Group, a subsidiary of South Africa-based investor Naspers.
Saudi bank becomes first Middle East firm to offer staff training on AI
Saudi-based bank Alawwal has partnered with leading global tech firm Reaktor to train its entire workforce on the basics of artificial intelligence (AI).
Apple demanded $1 billion “incentive payment” from Qualcomm
Apple has reportedly demanded $1 billion as an “incentive payment” from Qualcomm Inc in order for the chipmaker to become the supplier of modem chips for iPhones, Qualcomm’s chief executive testified on Friday.
Dubai Land Department smart app sees growing demand
DLD monitored the activity of its customers, the number of times customers downloaded DLD applications on Android and iOS platforms.
Consumer seek practical, efficient smart home products: study
A global survey from Whirlpool Corporation, which underscore the need for practical, efficient solutions from the smart home, found that a vast majority of consumers are looking for simpler, faster ways to help manage their lives.
Slow network transformation to curb 5G adoption: Gartner
Sixty-six percent of organisations have plans to deploy 5G by 2020, according to a new 5G use case and adoption survey by Gartner.