UAE’s Etisalat Facilities Management boosts services with cloud

Etisalat Facilities Management, a subsidiary of Etisalat Service Holdings, has signed an agreement with established market leader eSolutions, part of Midis Group and a regional platinum partner of IBM.

Under the agreement, the companies will jointly offer Smart Integrated Facility Management solutions to achieve cost savings, operational efficiency and customer satisfaction.

The MoU was signed between Ali Hassan Harmoodi, General Manager, Etisalat Facilities Management (eFM); and Gaby Matar, Group Managing Partner, eSolutions, on the sidelines of the FM EXPO held from 23rd to 25th September at the Dubai World Trade Center. eFM is one of the main exhibitors at FM EXPO, the Middle East’s premier event for the facilities management industry.

Ali Hassan Harmoodi, General Manager, eFM, said, “The facility management industry is going through a major transformation, which is reshaping its requirements and priorities, mainly driven by the technology advancement and the tendency to outsource the FM functions to an integrated facility management provider.

“We, at eFM, are pleased to partner with industry leaders to develop breakthrough services by utilising technology advancement, innovative services and integration opportunities to achieve cost savings and operational efficiency while keeping the end-user perspective at the core of the facility management offerings.”

By partnering with eSolutions, eFM will be able to enhance its operations by utilising IBM cloud-based solutions in areas of facility management, space management and workforce management while optimising related operational expenses. eSolutions will empower eFM to integrate IBM latest technologies and systems and create the required use cases to benefit eFM clients.

Gaby Matar, Group Managing Partner, eSolutions, said, “We are extremely excited about this partnership with eFM and look forward to servicing their clients with our successful IBM Platinum Partner portfolio of MAXIMO, leveraging today’s best technology in our rapidly changing world. Together with a highly skilled team of professionals, we will deliver quality enterprise solutions that match the highest international standards reducing costs, maximising production uptime and enabling smart decisions.”

At FM EXPO, eFM and Etisalat Digital are showcasing the latest technology and innovation on the facility management industry utilising IoT platforms and cloud-based solutions. Both are developing smart digital interactive systems to remotely monitor and control the built-space, and utilise the Internet of Things eco-system and analytical platforms to enhance energy saving, reduce the utilities consumption and optimise the operational efficiency.

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