Uber has announced the roll out of the “Check Your Ride” in-app reminders and push notifications to all riders across the region where it operates, just as it did in the United States in April.
Over the past few years, Uber introduced a number of safety products so that when you get inside your ride you can feel safe in the knowledge that you can share your trip with your loved ones, you know that your personal details have been anonymised, and should you need help there is a dedicated safety centre within the app to guide and support you. These features built upon and strengthened some of Uber’s core safety offerings such as 24/7 support, GPS tracking of all trips, and the fact that all drivers are background checked.
These advances in safety are important and for them to be effective it starts with the basics, getting into the right car. Using Uber safely starts with Checking Your Ride. Riders should never get in a car with a driver who claims to be with Uber but doesn’t match what is in the app.
Every time a rider takes a trip with Uber, they can make sure they’re getting into the right car with the right driver by matching the license plate, car make and model, and the driver photo with what’s provided in the app.
“Last year we launched several safety features in the Middle East and North Africa region, and this is another step as part of our ongoing commitment to Safety. We want the check my ride protocol to become synonymous with Uber. This new notification feature will remind people to complete three steps to make sure they’re getting into the right car with the right driver every time, by matching the license plate, car make and model, and the driver photo with what’s provided in the app. It is another important and visual reminder of the importance we place on safety as well as how tech can make travel safer than ever before.” said Abdellatif Waked, general manager, Uber Middle East & North Africa.