Tvrtko Stosic, a consultant in Avaya’s International Specialists group outlines the practices and measures companies need to adopt in a bid to effectively transform their contact centre operations in the experience economy.
Why Cyber Resilience Is Needed in the Post-Pandemic World
Why Cyber Resilience Is Needed in the Post-Pandemic World.
Cloud, Security and Containers Should be Key Focus for the Channel
Cloud, Security and Containers Should be Key Focus for the Channel.
Researchers quantify the promise and limits of new crypto hacking algorithms
Researchers quantify the promise and limits of new crypto hacking algorithms.
Cisco Talos reveals its top tips to stay safe on Web 3.0
Cisco Talos reveals its top tips to stay safe on Web 3.0.
Earth Day and the role of digitalisation and sustainability in Oil and Gas Industries
Earth Day and the role of digitalisation and sustainability in Oil and Gas Industries.
Overcoming IT Complexity With Full-Stack Observability
Overcoming IT Complexity With Full-Stack Observability.
Mandiant M-Trends 2022 Report Provides Inside Look at the Evolving Global Cyber Threat Landscape Directly from the Frontlines
Mandiant M-Trends 2022 Report Provides Inside Look at the Evolving Global Cyber Threat Landscape Directly from the Frontlines.
Microsoft releases 2021 Environmental Sustainability Report outlining its progress against ambitious goals
Microsoft releases 2021 Environmental Sustainability Report outlining its progress against ambitious goals.
Are Enterprise Networks Prepared to Face Today’s Security Challenges?
Are Enterprise Networks Prepared to Face Today’s Security Challenges?
Saudi Arabia Shows Strong Intent to Drive a Cloud-First, Cloud-Smart, and Multicloud Strategy
Saudi Arabia Shows Strong Intent to Drive a Cloud-First, Cloud-Smart, and Multicloud Strategy.
SAS director believes technology and regulation can co-exist together
SAS director believes technology and regulation can co-exist together.
ESET Research discovers vulnerabilities in Lenovo laptops exposing users to risk of UEFI malware installation
ESET Research discovers vulnerabilities in Lenovo laptops exposing users to risk of UEFI malware installation.
74% of People in the UAE Believe Bots Will Succeed Where Humans Have Failed with Corporate Sustainability
74% of People in the UAE Believe Bots Will Succeed Where Humans Have Failed with Corporate Sustainability.