Avaya is launching its Equinox suite of products at GITEX today, which promises to bring all the enterprise communications channels into a singular device, delivered in the most simplistic solution possible.
“This is a significant part of our portfolio, and this would be the first launch of a global portfolio in Dubai,” says Savio Tovar Dias, Director of Sales Engineering, Avaya.
He says with this launch, Avaya is defining the future of UC, making it a natural part of how we connect. “Digital transformation is driving the UC evolution. We have gone thought UC, cloud and mobile, and now customers, employees and partners are demanding a user driven communication experience, defined by users and line of business leaders that fits into how they work instead of changing how they work.
“With Equinox, we are bringing agility to the whole enterprise; it is a pure-software play and we present it on a client that has all the communications modalities, integrated with open standards. This is the true convergence of CC and UC.”
As part of the integrated suite, Avaya is also launching two other products today, which includes Vantage, an all-glass endpoint. “We are re-morphing what device to the desktop is going to look like. The last piece is Avaya Breeze client SDK, which will allow enterprises to embed communications into any applications. It comes with a common set of APIs that allow third parties to develop innovative and differentiated user experiences,” says Dias.
Dias says in the long run the term UC is going to disappear. “UC has been around for 12-13 years, and when it started it was all about cost savings. Then it started to become about presence, IM and ability to collaborate. To date, I haven’t seen any player reach the nirvana of integration and delivery of communications, and that is what are bringing to the enterprise space. Equinox, which is cloud-enabled, represents the best of what we used to have in Scopia and our audio conferencing platform AAC. Going forward, you are going to see communication enablement of business processes and Equinox will accelerate this journey,” he adds.