05 January 2021: Emirates Post has launched Registered Digital Communications Services, a brand-new initiative launched in partnership with technological services multinational brand, Lleida.net. New Registered Digital Communication Services will allow public and private organisations, as well as individuals, to deliver ‘registered communications’ using digital means, such as email, SMS or web-based service, with full legal admissibility.
The system tracks and traces documents and verifies receipt with a certificate of delivery, a step up from traditional methods of registered notifications and documents delivery mechanisms. This development is aligned with the UAE’s move towards paperless operations.
Emirates Post will issue a digitally signed communications attestation certificate, in full compliance with UAE and international legal regulations and accredited by TRA, to be a valid “secure digital record” that can be used for commercial or legal purposes. These attestation certificates, which will be available to both senders and recipients, serve as a “legal instrument” to demonstrate “who” sent and received the registered communication, “when” the communication was legally sent and received, and “what” was the original content of the communication.
These services do not require customers to deploy or install any hardware, software, or plug-ins; senders can subscribe to Emirates Post services and begin using them immediately. The registered messages will be sent to the recipients on their existing mobile devices and email accounts, with no additional account set-ups needed.
The roll-out of the service will commence with registered email messages, registered SMS messages, registered digital documents delivery and registered e-statements and invoices, followed by registered contracts and agreements, registered data privacy consent services, registered eKYC and additional onboarding services over the following months.
“The introduction of this service is yet another step towards incorporating digitisation into our service and supporting the national agenda towards a SMART government system. It simplified the process of delivering registered communications, with full legal authentication, for public and private sector organizations, without any extra investment in efficiencies,” stated H.E. Abdulla M. Alashram, Group CEO of Emirates Post Group Company.
“As a technology company, we have been providing Registered Digital Communications to different Postal Services in other countries like Portugal, Spain, UK, Colombia, South Africa, Zambia and others. We also provide our technology and services to Governments, Banks, Insurance companies, Debt collectors, Professional Councils, Payment services providers, Utilities, Energy companies, Telcos, Retailers, Municipalities, and all activity segments, all over the World. Our 190+ Patents (including GCC) and accreditations including UAE TRA, UAE Smart Dubai Government, EU eIDAS and many others) allow us to perform a role not only as a technology provider, but also as a massive “international experience and best practices aggregator” what, jointly with Emirates Post, will deliver undoubted benefits for the UAE as a country”. Francisco Sapena, CEO of Lleida.net Group.
This initiative, from Emirates Post and Lleida.net, contributes to adding a new achievement to the UAE Government’s approach to digital services and demonstrates that the country’s public sector is clearly leading by example and providing the public services and infrastructures that allow the entire UAE Society to achieve the UAE Vision 2021 by H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, and reinforces the competitiveness of the UAE’s economy and consolidates its position in the world of digital economy.