Tamer El Refaey – Chief Cyber Security Strategist, Emerging Markets, Micro Focus What is Cyber Resilience and why is it …
DDoS Protection Major Concern for Middle East Service Providers
A return to pre-pandemic working practices is unlikely to happen. To learn more about the impact on networks and cyber security that COVID-19 has had on service providers, A10 Networks commissioned a survey and the results from the Middle East provide interesting insights. A large proportion of the senior IT professionals that we surveyed were adamant that the workplace won’t snap back to how it was before COVID-19, and that they expect and are preparing for a hybrid approach to working practices. The pandemic significantly raised awareness around the resiliency of the network and the robustness of security, and going forward, subscribers and enterprises expect much stronger security from their communications service providers and will demand more in their SLAs and expand to other types of service providers to get this commitment.
IFS acquires Customerville
Customerville to be integrated into the IFS Cloud proposition helping IFS customers increase engagement with their own customers, improve revenue and profitability, and drive product, service, and outcome innovation.
Help AG Launches Managed Advanced Web Application Firewall Service
Help AG, the cybersecurity arm of Etisalat Digital and the region’s trusted security advisor, has launched a fully cloud-delivered Managed Advanced Web Application Firewall (AWAF) service that proactively improves the security posture for organisations relying on web-based applications.
Riverbed Launches New Open-Forum Community to Serve NetOps, SecOps and IT Practitioners
Riverbed Community is a new forum to discuss hot IT issues such as visibility, cybersecurity, network and app performance, digital experience management, cloud migration and more among peers, customers and known tech experts.
Dell Technologies executive highlights the need for a ‘culture of innovation’
CNME Editor Mark Forker spoke to Walid Yehia, Senior Director Pre-Sales for Infrastructure Solutions Group, MERAT, Dell Technologies, to find out more about their strategy for the diversification of their product portfolio, the challenges facing enterprises adopting cloud technologies– and how businesses need to create a culture of innovation to succeed in today’s digital economy.
Op-Ed: How to best manage support ticket queues with ease
Varun Kumar from Freshworks, has penned an exclusive op-ed on how customer service agents can be empowered through the implementation of automation software.
Vectra AI Partners with Microsoft on Zero Trust Security Framework
Vectra strengthens Zero Trust with Visibility and analytics to mitigate Threats Emerging from Distributed and Hybrid-Remote Workforces.
The secret to cloud ERP innovation? Customers.
We’re providing hundreds of updates every year to Oracle Fusion Cloud Enterprise Resource Planning (ERP) and Oracle Fusion Cloud Enterprise Performance Management (EPM). The latest updates will help our customers take advantage of new growth opportunities by applying touchless processes that enhance the user experience and make work easier.
“Cisco technologies are empowering digital transformation for SMBs” – Gerab System Solutions
CNME Editor Mark Forker spoke to Shaji John, Product & Service Delivery Head at Gerab System Solutions, to find out how the company through its partnership with Cisco is helping to accelerate the digital journey of SMBs in the Middle East.