Passengers had to look up their flight information on white boards after Britain’s second busiest airport, Gatwick, encountered an IT glitch, according to a Reuters report.
The airport said because its digital screens were malfunctioning, a handful of people missed their flights, however there were no delays related to the issue.
“Due to an ongoing issue with Vodafone – a provider of IT services for Gatwick – flight information is not being displayed correctly on the airport’s digital screens and is currently being displayed manually in the terminals,” the airport said in a statement.
Pictures showed people crowding to see their gate numbers as a member of staff wrote up information on a white board during the busy summer holiday season, said Reuters.
“Gatwick would like to apologise to any passengers affected and expects Vodafone to resolve the issue as soon as possible,” Gatwick, London and Britain’s second biggest airport behind Heathrow, said in its statement.
The airport is situated 30 miles south of London and primarily serves passengers heading on short-haul flights to European destinations.
