Customer experience continues to be one of the greatest challenges to businesses across Middle East and Africa, at a time where customer expecations are the highest they have ever been.

Customer experience continues to be one of the greatest challenges to businesses across Middle East and Africa, at a time where customer expecations are the highest they have ever been.
Raymond Pompon, director, F5 Labs, shares insights into the strong parallels between managing a pandemic and handling cybersecurity threats.
BeyondTrust has introduced a guide to its new Universal Privilege Management approach to PAM.
SANS Institute has identified a 30 percent increase in attacker interest in Remote Desktop Protocol (RDP) servers during the month of March 2020.
The new LEGO® UAE certified store created for Majid Al Futtaim Fashion by digital agency Emakina in Dubai is the …
D-Link Middle East, the leader in connecting people, businesses and cities, is primed to transform the connectivity landscape in the region through its innovative and next-gen Wi-Fi 6 routers.
Hewlett Packard Enterprise (HPE) has announced a series of initiatives to help customers and support business continuity in the wake of COVID-19.
Apple and Alphabet’s Google have announced a new partnership that will see the two companies work together to leverage smartphone technology to help trace and contain the spread of coronavirus.
SonicWall has unveiled an enhanced version of its SecureFirst Managed Security Service Provider (MSSPs) Programme.
Ross McKerchar, CISO, Sophos, shares top tips on how IT and security leaders can mitigate the cyber risks brought by working remotely.
Via has launched a new on-demand essential transportation system in Abu Dhabi to provide free rides for medical workers during the COVID-19 pandemic.
Organisations around the world are turning to automation to become faster and more agile in the face of increased demand …
Moueen Zahreddine, regional director, MENA, Riverbed Technology, delves into how unreliable network latency can impact the business and how the company can help address this challenge.
Dr. Jassim Haji, President of AI Society Bahrain, has charged the US and China with ‘neglect’ in terms of how …
AVEVA has strategically partnered with Axonify to offer adaptive AI- microlearning powered by Artificial Intelligence (AI) as part of AVEVA Unified Learning.
Marcus Whittington, Co-founder & COO, Sentrybay and Abhijit Mahadik, Director – Cybersecurity solutions, Raqmiyat, discuss the risks of enabling remote access from unmanaged devices and how Sentrybay’s solutions can help enterprises stay secure.
OKI Europe has launched the MC883, a user-friendly A3 colour smart multifunction printer (MFP) for the professional services sector where fast, accurate and secure document management is essential to meeting client needs.
It is imperative for hospitals and medical institutions to ensure the stability of medical equipment and that data is constantly available for medical personnel, while also protecting the privacy of their patients’ critical information.
CNME Editor Mark Forker sat down with Patrice Amann, Regional Leader – EMEA Financial Services at Microsoft, to discuss how …
Huawei has announced the appointment of Terry He as CEO for Huawei Tech Investment Saudi Arabia effective immediately. Based in …