The next-gen contact centre

Today’s consumers demand more from the companies they do business with. They expect higher levels of service and enhanced communications …

A flat future

All of a sudden, data centre networking has gone from ho-hum to hot. The status quo — that hierarchical, three-tier …

Red Hat acquires Makara

Makara's technologies will accelerate the development of Red Hat's comprehensive Platform-as-a-Service (PaaS) solution as part of its Cloud Foundations portfolio. …

Red Hat acquires Makara

Based in California, Makara provides solutions to enable organisations to deploy, manage, monitor and scale their applications on both private …

Geared for growth

What brings you to town? We had our quarter business review here with our worldwide executive team. It’s a great …

Avaya upgrades ACE software

Avaya is announcing a software add-on for Microsoft's Office Communicator clients that make the clients interoperable with Avaya's IP PBXs …

Mobility in the spotlight

Launched under the banner “ICT Insights”, the forum provided a pertinent platform for intellectual conversation and had a distinguished panel …

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