Avaya Holdings has announced its latest move to boost its integration with Google Cloud to fully leverage the AI and cloud capabilities of both companies.
News, Telecoms
Avaya, Intraconsult Telecom to drive digital transformation in Egypt
The two companies will focus on driving adoption of Avaya’s solutions to key industry verticals in Egypt, enabling them to provide richer communications experiences to their customers and employees.0 1107
Avaya, Google team up to deliver AI-enhanced CX
Avaya Holdings has announced further integration with Google Cloud Contact Center AI to provide better experiences for customers and a more efficient workforce.
Three reasons to opt for a converged customer and workforce experience
How do you give your customers a personalised, positive experience with every interaction, while also optimising operational performance for the …
Avaya targets huddle rooms with latest product enhancements
Avaya has introduced a number of enhancements to its video offering that promise to transform the group meeting room experience as well as business video economics.
Ras Al Khaimah digitises public services with Avaya
Residents of Ras Al Khaimah can now have easier access to government services as RAK e-Gov expands its technology partnership with Avaya.
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Avaya and Friends: breaking down walls one partnership at a time
Avaya & Friends provides Avaya channel partners with industry-specific, ready-made solution sets that can be delivered quickly and easily, because they’re built on the leading UC and CC platforms that enterprises love
Avaya, Sestek to deliver voice-enabled smart technologies
Speech-enabled smart technologies company Sestek has signed an agreement to become an Avaya DevConnect Technology Partner.
Avaya opens first customer experience centre in Saudi Arabia
Avaya Holdings has announced the launch of its first Avaya customer experience centre to be opened in Saudi Arabia.
Avaya opens ENGAGE 2019 user conference
Avaya has opened its annual Avaya ENGAGE conference for the global community of contact centre and unified communications users, and introduced new innovations to simplify and enhance converged business communications.
UAE consumers demand for “SuperService” from organisations: study
Four-in-five UAE consumers expect an immediate response from the organisations and vendors they contact—part of a growing demand for ‘SuperServe’ customer engagement.