In the first edition of our new series of virtual discussions called DigiTalks, Tahawultech’s editorial team Mark Forker and Giorgia …
News, Telecoms
Avaya, Intraconsult Telecom to drive digital transformation in Egypt
The two companies will focus on driving adoption of Avaya’s solutions to key industry verticals in Egypt, enabling them to provide richer communications experiences to their customers and employees.0 1628
Avaya Spaces gets UAE TRA approval
UAE’s Telecommunications Regulatory Authority has confirmed that the cloud-based Avaya Spaces collaboration app has been approved for use in the country.
Orange Egypt, Avaya support distance learning to contain coronavirus outbreak
Orange Egypt and Avaya have partnered to jointly enable all educational institutions in the country to implement remote learning initiatives.
10 funny working from home tweets to lift your spirits
As the COVID-19 outbreak escalates and more businesses are asking their employees to work from home (WFH), people are struggling …
CORONAVIRUS
UAE MOHAP launches COVID-19 Virtual Doctor
The UAE Ministry of Health and Prevention (MOHAP) has extended its Virtual Doctor initiative to include a COVID-19 online assessment …
CORONAVIRUS
How technology is fighting the coronavirus outbreak
As coronavirus continues to raise concerns across the globe, Deputy Editor Giorgia Guantario takes a look at how technology can …
How Avaya is transforming CX in the cloud
In this month’s cover story, CNME Editor Mark Forker spoke to Ahmed Helmy, International CTO at Avaya, to find out …
Avaya, Afiniti expand AI partnership
Avaya Holdings and Afiniti have announced Avaya AI Routing with Afiniti AiRo, a new offering in the Avaya IX Contact Centre portfolio during the Avaya ENGAGE 2020 user conference.
Avaya Spaces provides new capabilities for cloud-based collaboration and meetings
Avaya Holdings Corp. has added new capabilities to its Avaya Spaces by centralising voice, video, messaging, chat and task management …
Egypt ministry selects Avaya to enhance services for people with disabilities
Egypt’s Ministry of Communications & Information Technology has launched WASEL, a first-of-its-kind contact centre service in the region that provides hugely enhanced access to a variety of services for people with disabilities.