During GITEX Global 2024, Avaya, a global leader in enterprise CX, highlighted a range of technology demonstrations that seamlessly integrate …
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Avaya appoints Cameron Thomson to lead EMEA Theatre
Avaya, a global leader in Enterprise CX, today announced that it has appointed Cameron Thomson as Group Vice President for … 0 760
Avaya CEO leads discussion on AI investment strategies at exclusive roundtable
GITEX 2024: Avaya CEO Patrick Dennis spearheaded a roundtable discussion on the primary factors that are influencing AI investment strategies across the UAE, and the rest of the GCC, during GITEX 2024.
Avaya investing in AI to remain a global leader in enterprise CX
Savio Tovar Dias, Vice President of Professional Services, EMEA & APJ, at Avaya, spoke to CNME Editor Mark Forker during GITEX 2024, and articulated its strategic plan for further AI investment, its commitment to enhancing CX for its enterprise customers – and the magic formula that makes GITEX such a success year-on-year.
Avaya appoints Fadi Moubarak to lead Middle East, Africa & Central Asia
Avaya appoints Fadi Moubarak to lead Middle East, Africa & Central Asia.
Avaya to showcase vision for human-AI collaboration at GITEX Global 2024
Avaya to highlight a range of technology demonstrations seamlessly integrating AI into every facet of customer interaction.
“Only a holistic approach to CX will drive customer loyalty” – Rodolph Khoury, Avaya
Rodolph Khoury, Managing Director – Dubai & Northern Emirates, Avaya, has written a thought leadership article in which he makes …
Avaya appoints new CEO following imminent retirement of Alan Masarek
Avaya have announced that Alan Masarek will retire from his position as CEO at the end of the current calendar …
Avaya seeks to further strengthen its position as a leader in CX with acquisition of Edify
Avaya, a global leader in customer experience solutions, announced that it has acquired Edify. This acquisition brings advanced, AI-powered customer …
Interview: Avaya’s Ahmad Dorra outlines how they are leveraging Gen AI to enhance their CX offering
CNME Editor Mark Forker spoke to Ahmad Dorra, CX Solutions Lead – Middle East, Africa & Turkey at Avaya, to …
Avaya to demonstrate how AI can transform experiences at LEAP 2024
Avaya to illustrate how organisations supporting the transformation of Saudi Arabia’s economy can use AI to deliver the experiences that a new economic environment demands.