Customers of Mashreq Bank are now being served by the region’s first digital engagement banking bot, which was developed in collaboration with Avaya and Koopid.
News, Telecoms
Avaya, Intraconsult Telecom to drive digital transformation in Egypt
The two companies will focus on driving adoption of Avaya’s solutions to key industry verticals in Egypt, enabling them to provide richer communications experiences to their customers and employees.0 1721
Egypt turns to AI to deliver COVID-19 diagnosis service to People of Determination
MCIT Egypt, UNDP and Avaya have collaborated to add AI-powered COVID-19 diagnosis service to WASEL to assist People of Determination.
Moro Hub, Avaya team up to accelerate digital transformation in UAE
Moro Hub is disrupting the UAE market with its Contact Center-as-a-Service and Unified Communications-as-a-Service
Cupola Teleservices ensures business continuity with Avaya
Cupola Teleservices, the Middle East’s pioneer in outsourced contact center services has worked with Avaya to further enhance its contact center capabilities.
Women in Tech: Avaya’s Iman Ghorayeb
In this month’s Women in Tech, Deputy Editor Giorgia Guantario talked to Iman Ghorayeb, Director of Marketing & Communications, EMEA …
WATCH: DigiTalks on the UAE’s readiness for remote working
In the first edition of our new series of virtual discussions called DigiTalks, Tahawultech’s editorial team Mark Forker and Giorgia …
Avaya Spaces gets UAE TRA approval
UAE’s Telecommunications Regulatory Authority has confirmed that the cloud-based Avaya Spaces collaboration app has been approved for use in the country.
Orange Egypt, Avaya support distance learning to contain coronavirus outbreak
Orange Egypt and Avaya have partnered to jointly enable all educational institutions in the country to implement remote learning initiatives.
10 funny working from home tweets to lift your spirits
As the COVID-19 outbreak escalates and more businesses are asking their employees to work from home (WFH), people are struggling …
CORONAVIRUS
UAE MOHAP launches COVID-19 Virtual Doctor
The UAE Ministry of Health and Prevention (MOHAP) has extended its Virtual Doctor initiative to include a COVID-19 online assessment …