Egypt’s Ministry of Communications & Information Technology has launched WASEL, a first-of-its-kind contact centre service in the region that provides hugely enhanced access to a variety of services for people with disabilities.
News, Telecoms
Avaya, Intraconsult Telecom to drive digital transformation in Egypt
The two companies will focus on driving adoption of Avaya’s solutions to key industry verticals in Egypt, enabling them to provide richer communications experiences to their customers and employees.0 1547
Avaya, H3 Dynamics partner to deliver emergency drone solution
H3 Dynamics, a Singaporean start-up has signed a memorandum of understanding (MoU) with Avaya to deliver a suite of aerial …
Avaya highlights the “art” behind customer experience at Avaya ENGAGE
Avaya encouraged its customers and partners to master the “Art of Experience” at their annual event Avaya ENGAGE in Dubai. …
Avaya’s Savio Tovar Dias on their 2020 product strategy
Savio Tovar Dias, Senior Director – Sales Engineering, at Avaya International discusses the company product strategy for 2020 and what …
Avaya launches new subscription program at Avaya ENGAGE
Avaya Holdings Corp. launched its new Avaya IXTM Subscription program in the international market, making it easier than ever for …
Avaya partners with Singaporean start-up on emergency drone solutions
H3 Dynamics, a Singaporean start-up that has developed fully autonomous charging stations for remote security and industrial asset inspection drones, …
Avaya’s Fadi Moubarak on the company’s open ecosystem strategy
At the Avaya Partner Summit 2019, Fadi Moubarak, Vice President – Channels, Avaya International, elaborates on the company’s strategic alliance …
“Avaya has driven us to invest in the direction of cloud and customer experience”
Fikret Aydogan, Board Director QPS / Chairman & CEO TopTel, discusses the company’s evolution with Avaya and what they aim …
Avaya honours its channel pioneers at the annual network meeting
At the Avaya Partner Summit 2020, held as part of Avaya ENGAGE Dubai this week, Avaya Holdings honored 25 of …
Avaya encourages channel partners to “Embrace the New” at Avaya Partner Summit
Avaya Holdings rallied its channel partner community with deep-dives on the latest Avaya innovations and programs designed to accelerate growth, …