ServiceNow has announced new conversational bot technology dubbed “Virtual Agent,” designed to improve customer and employee experiences by getting work completed quickly through more natural interactions and real-time automated resolution.

ServiceNow has announced new conversational bot technology dubbed “Virtual Agent,” designed to improve customer and employee experiences by getting work completed quickly through more natural interactions and real-time automated resolution.
SoftBank said on Monday that its Vision Fund led a Series G funding round alongside Accel and other investors, topping up Slack’s existing $540 million in funding to $790 million.
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