Cupola Teleservices, the Middle East’s pioneer in outsourced contact center services has worked with Avaya to further enhance its contact center capabilities.
CORONAVIRUS
BeyondTrust supports enterprise amid coronavirus outbreak free secure remote access to enterprises
BeyondTrust is offering its Secure Remote Access solutions free for 90 days to help organisations support expanded remote workforces due to coronavirus (COVID-19).
Kaspersky calls on tech startups for the second edition of Open Innovation Hub
Kaspersky has announced the second edition of its Open Innovation Program, which is designed to foster collaboration with innovative tech startups.
UAE-based doctor booking app secures $10 million in funding
UAE-based doctor booking platform Okadoc has closed its $10 million Series A round, following a $2.3 million seed round in 2018.
Petrofac accelerates digital transformation with Microsoft IoT toolkit
Microsoft has announced that international energy service provider Petrofac has chosen Azure’s Internet of Things for its Connected Construction platform.
CISOs still struggle to justify IT security spending: study
A majority (89 percent) of Chief Information Security Officers (CISO) are regularly summoned by the board of directors to provide recommendations for the business, according to a recent study.
Abu Dhabi’s Hub71 launches region’s first Microsoft Reactor Program
Hub71, Abu Dhabi’s tech ecosystem, has launched the region’s first Microsoft Reactor programme as it further expands its ecosystem.
UAE’s fuel refill app to fight climate change with specialised drones
CAFU, the MENA region’s first on-demand delivery app for motorists has partnered with soil, plants and drone experts to announce an ambitious project in a commitment to fight climate change.
Threat hunters’ role within organisations often unclear: study
ThreatQuotient has announced the results of the SANS Threat Hunting 2019 study. The most important result is the worldwide confusion about the role and tasks of a threat hunter.
SMB and enteprise IT security budgets decline: Kaspersky
Despite cybersecurity spending is growing year-on-year with almost nine percent growth in 2019, security budgets for SMBs and enterprise have fallen below the average spend.
Data helps build customer trust: MEA business leaders
Business leaders in the Middle East and Africa strongly believe that data helps build trust from its customers, its own business processes, and across its partner ecosystem, according to a recent study by IBM.
Ooredoo chooses Fortinet to deliver secure SD-WAN managed services in Kuwait
Fortinet has been chosen by Ooredoo Kuwait, a part of Ooredoo Group to deliver the region’s first secure SD-WAN managed service.
Serco Middle East names new Chief Digital Officer
International service company, Serco Middle East, has appointed Paul Bogan to the role of Chief Digital Officer headquartered out of its Dubai office.
Global public cloud services market to reach $266.4 billion
The worldwide public cloud services market is forecast to grow 17 percent in 2020 to total $266.4 billion, up from $227.8 billion in 2019, according to Gartner.