CIOs must start to think about integrating social media into their service desks as the technology becomes ubiquitous in everyday …

CIOs must start to think about integrating social media into their service desks as the technology becomes ubiquitous in everyday …
Gartner Wednesday revised its worldwide IT spending forecast upward, mostly in response to strong 2010 sales of media tablet computers …
The personal information of 13,000 individuals who had filed compensation claims with BP after last year’s disastrous oil spill may …
One of the GCC’s bigger banks announced today that it has successfully deployed Avaya Aura to enhance customer service and …
Alcatel-Lucent is a force to be reckoned within the enterprise space, says the company’s Sr VP for Sales EMEA Enterprise, …
The UAE is ranked seventh in the world in terms of efficiency of government spending in the 2010-2011 Global Competitiveness …
Google will not release the source code for Honeycomb, the version of its Android mobile OS optimised for tablets, until …
It’s been a little hard of late to find references to SOA (service-oriented architecture), the buzz-phrase that once saturated the …
In the wake of Internet blackouts in Egypt and Libya, Google has announced it is awarding at least $1 million …
The storage platforms that support virtualised servers need to be a priority if firms are to go get the full …
By Sathya Mithra Ashok Networking infrastructure remained the top major technology stack that end-users will be looking for from across …
EMC’s RSA Security division says the security of the company’s two-factor SecurID tokens could be at risk following a sophisticated …
Too many organisations do not have comprehensive compliance policies in place for its use, according to Gartner. By the end …
The percentage of respondents in the UAE accessing the Internet for shopping increased from 29% in 2009 to 42% in …