Dubai, UAE, 04 April 2022: Al Ghandi Auto Group, a leading automotive dealership in the United Arab Emirates, has recently transitioned from its legacy application system and embraced a digital transformation with autoExpress Dealer Management System on SAP S/4HANA Private Cloud Edition. The upgrade aligns with the ever-evolving habits, expectations and challenges of automotive customers whilst presenting a unique opportunity to enhance productivity, efficiency and accelerate growth.
IntelliSoft’s autoExpress – a DMS on SAP’s S/4HANA platform and applications, enables Automotive Dealers to reach out to Prospects, engage them with market insight, Expand Revenue, Achieve Operational Excellence & Maximise Customer Delight. It incorporates Artificial Intelligence, Machine Learning, Mobility, and Embedded Analytics to understand changing trends and customer behaviour. autoExpress is delivered with Best Practice Configuration & Documentation which reduces duration of adoption and therefore the cost of implementation.
In-person dealerships play a vital role in the car buying process globally. However, some markets have exhibited a higher appetite for online car buying. The global pandemic coupled with the growing young population in the UAE has accelerated development and adoption of new technologies, driving change in all sectors and industries, especially in the shift to digital shopping. YouGov’s “International Automotive report 2021” shows that the online car-buying penetration in the UAE among young adults 25-34 years is much higher than the global average, highlighting their strong affinity towards the digital channel.
“Shopping for automotive vehicles online is becoming a norm”, said Mark Jenkins, CEO at Al Ghandi Auto. “Car dealerships need to be more intelligent and agile in catering to customers’ unique needs and requirements at every touchpoint. Exceptional customer service and satisfaction remain key to ensuring business continuity, longevity, and profitability in today’s rapidly changing world. We believe that the solutions offered by IntelliSoft’s autoExpress are what will propel us to a new digital-first era ripe with opportunity and infinite potential”.
autoExpress DMS is fully integrated with Customer Relationship Management, Operations, Human Capital Management, Financials, Procurement, Inventory Management, Sales and business processes not limited to Subscription, Leasing, Rental, and In-house finance, which helps dealership Expand Revenue, Achieve Operational Excellence and Maximise Customer Satisfaction. autoExpress delivers Best Practice Configuration and Documentation processes, which reduces the duration of adoption and, therefore, the cost of implementation.
Ravi Pincha, CEO of IntelliSoft: “We are proud to begin a new journey with Al Ghandi to help them run SAP S/4HANA at group level. Al Ghandi Auto, National Auto , Saeed Mohammed Al Ghandi & Sons, Yaseer Rent-a-Car, & G-Force will leverage the digital capability of autoExpress Dealer management system having a sophisticated, powerful, yet simple and user-friendly system that will help expand revenue, improve productivity, visibility of operations throughout each business, reduced costs and improve the customer experience”.