DED-Ajman rolls out new service to automate trade licence renewals

The Department of Economic Development – Ajman has announced the launch of an innovative new service that allows investors to automatically renew their trade licences via SMS.

His Excellency Ali Eissa Al Nuaimi, director general, DED-Ajman
His Excellency Ali Eissa Al Nuaimi, director general, DED-Ajman

According to the government firm, the move demonstrates the its continuing commitment towards providing investors and businesses with an easier and smoother processing of documents, which in turn, will play a key role in the efforts towards achieving total sustainable development for the emirate.

The new SMS service is part of the amendments being made for the new licencing system and also complies with DED-Ajman’s standards and guidelines on facilitating business transactions and increasing economic and investment activity in Ajman.

His Excellency Ali Eissa Al Nuaimi, director general, DED-Ajman, revealed that the launch of the ‘Automatic Renewal of Trade Licence’ service was developed based on the classification of the degree of risk for economic activities and also represents an exceptional achievement for the department, adding to its track record in creating easy-to-follow procedures for licence renewal. The launch of the service, according to HE Al Nuaimi, also complements the continuing move to position the emirate as an ideal investment haven.

“The new service paves the way for streamlining and improving transactions for processing the renewal of licences – saving great time and effort for the investor. This step is an essential boost to Ajman’s drive towards leadership, competitiveness and attract more investment to the emirate in support of economic diversification,” HE Al Nuaimi said.

Meanwhile, Yaqoub Yousif Rasheed, director, IT Department, DED-Ajman, said, “As part of our commitment to provide the best digital services to our customers and meet their expectations, we have developed the Automatic Renewal of Trade Licence. With this new service, investors will be sent an SMS that includes an electronic link to pay the renewal fees and once this is done, the renewed licence will be sent thereafter via email. The new service is part of the new version of the licencing system and in line with the plan to develop the economic licence system.”

Earlier this year, DED-Ajman has launched new e-services to assist the work of investors in the emirate. The services were part of the emirate’s then ‘100 Days Plan for 2017′, it entailed automating the process of obtaining commercial licences, including issuing permits for adopting information banner specifications and mobile car wash permits, according to the laws and conditions of each service.

The new service is one of the features of the new version of the licencing system, which is aimed at increasing the efficiency of transactions and processes, according to DED-Ajman officials. “

“It is part of our efforts to develop the economic licencing mechanism–improving the quality of services, streamline business and create an attractive investment environment for Ajman. This will play a pivotal role in enhancing the competitive advantages of Ajman and making it one of the most attractive destinations for foreign and domestic direct investments. The new system is expected to achieve 70 transactions per day,” said Saud Al Shammari, director, Registration Department of Economic and Licences, DED-Ajman.

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