Gartner Predicts Conversational AI Will Reduce Contact Centre Agent Labour Costs by $80 Billion in 2026.


Gartner Predicts Conversational AI Will Reduce Contact Centre Agent Labour Costs by $80 Billion in 2026.

VMware Cloud and Edge Infrastructure Innovations Enable Breakthrough Efficiency, Flexibility and Performance Gains.

Maher Jadallah, Senior Director Middle East & North Africa at Tenable Botnets first gained widespread notoriety in the early 2000s …

Stuart Isted, General Manager, Middle East & Africa at Crypto.com has praised the role of new investment platform Investopia and …

Understanding why digital transformation projects fail and how to keep them moving.
Mohamed Sabra, SMB Lead, Middle East and Africa at Cisco, tells Anita Joseph how small & medium-sized businesses can successfully navigate the nuances of hybrid work.

International Women in Cyber Day (IWCD) began as an occasion to provide support and recognition for women in cybersecurity. Today, …

BCG Op-ed: A reflection of today’s IT security landscape.

Oracle Achieves Dubai Electronic Security Centre (DESC) Certification for Oracle Cloud Dubai Region.

VMware Explore: VMware unveils new and enhanced portfolio offerings and services.