Alcatel-Lucent Enterprise has signed a strategic partnership with the Rochester Institute of Technology in Dubai (RIT Dubai) to roll out its University Partnership Programme.
News, Telecoms
UAE’s Etisalat plans $2 billion buyback
UAE-based telco Etisalat’s shares climbed after it said that it’s planning to buy back stock valued at as much as $2 billion, according to Bloomberg.0 1921
Zoom gets security boost with Keybase acquisition
Zoom Video Communications have announced that it has acquired Keybase, a secure messaging and file-sharing service.
Avaya, Afiniti expand AI partnership
Avaya Holdings and Afiniti have announced Avaya AI Routing with Afiniti AiRo, a new offering in the Avaya IX Contact Centre portfolio during the Avaya ENGAGE 2020 user conference.
Egypt ministry selects Avaya to enhance services for people with disabilities
Egypt’s Ministry of Communications & Information Technology has launched WASEL, a first-of-its-kind contact centre service in the region that provides hugely enhanced access to a variety of services for people with disabilities.
Zain taps Ericsson to launch 5G network in Bahrain
Zain has selected Ericsson to build its 5G network in Bahrain, with the first commercial 5G services expected to go live before the end of 2019.
UAE telco unveils new unlimited postpaid plan
Etisalat has announced the launch of its new ‘Freedom Unlimited’ plans, offering postpaid customers – for the first time in the UAE – unlimited local and international calls on select plans.
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Avaya ENGAGE Dubai: We’re all in, are you?
Drawing inspiration from Expo 2020 Dubai’s theme, Avaya will bring together its elite group of partners from across the globe to connect minds and discuss the latest technological innovations.
UAE consumers demand for “SuperService” from organisations: study
Four-in-five UAE consumers expect an immediate response from the organisations and vendors they contact—part of a growing demand for ‘SuperServe’ customer engagement.
UAE university launches first-ever smart advising system in the Arab world
The Hamdan Bin Mohammed Smart University (HBMSU) has recently launched a Smart Advising System for its learners starting fall of 2018.
Saudi Arabia eyes smart transformation of Mecca holy sites
Saudi Arabia reportedly unveiled plans to make the city of Mecca and other Islamic sites visited by millions of Muslims in the Kingdom smarter in the future.