Egypt’s Ministry of Communications & Information Technology has launched WASEL, a first-of-its-kind contact centre service in the region that provides hugely enhanced access to a variety of services for people with disabilities.
Zain has selected Ericsson to build its 5G network in Bahrain, with the first commercial 5G services expected to go live before the end of 2019.
Etisalat has announced the launch of its new ‘Freedom Unlimited’ plans, offering postpaid customers – for the first time in the UAE – unlimited local and international calls on select plans.
Drawing inspiration from Expo 2020 Dubai’s theme, Avaya will bring together its elite group of partners from across the globe to connect minds and discuss the latest technological innovations.
Four-in-five UAE consumers expect an immediate response from the organisations and vendors they contact—part of a growing demand for ‘SuperServe’ customer engagement.
The Hamdan Bin Mohammed Smart University (HBMSU) has recently launched a Smart Advising System for its learners starting fall of 2018.
Saudi Arabia reportedly unveiled plans to make the city of Mecca and other Islamic sites visited by millions of Muslims in the Kingdom smarter in the future.
UAE-based satellite firm Yahsat and Hughes Network Systems have announced an agreement to enter into a joint venture to provide commercial Ka-band satellite broadband services across Africa, the Middle East and southwest Asia.
Microsoft is reportedly hopeful that the ban on Skype in the UAE will be lifted soon after discussions with telco authorities over the use of VoIP services.
Facebook-owned WhatsApp had reportedly pledged to develop tools that would combat fake messages, to help India crack down on people whipping up public anger through mass message forwards on social media.