Egypt’s Ministry of Communications & Information Technology has launched WASEL, a first-of-its-kind contact centre service in the region that provides hugely enhanced access to a variety of services for people with disabilities.
News, Telecoms
UAE’s Etisalat plans $2 billion buyback
UAE-based telco Etisalat’s shares climbed after it said that it’s planning to buy back stock valued at as much as $2 billion, according to Bloomberg.0 1577
Zain taps Ericsson to launch 5G network in Bahrain
Zain has selected Ericsson to build its 5G network in Bahrain, with the first commercial 5G services expected to go live before the end of 2019.
UAE telco unveils new unlimited postpaid plan
Etisalat has announced the launch of its new ‘Freedom Unlimited’ plans, offering postpaid customers – for the first time in the UAE – unlimited local and international calls on select plans.
Promoted Content
Avaya ENGAGE Dubai: We’re all in, are you?
Drawing inspiration from Expo 2020 Dubai’s theme, Avaya will bring together its elite group of partners from across the globe to connect minds and discuss the latest technological innovations.
UAE consumers demand for “SuperService” from organisations: study
Four-in-five UAE consumers expect an immediate response from the organisations and vendors they contact—part of a growing demand for ‘SuperServe’ customer engagement.
UAE university launches first-ever smart advising system in the Arab world
The Hamdan Bin Mohammed Smart University (HBMSU) has recently launched a Smart Advising System for its learners starting fall of 2018.
Saudi Arabia eyes smart transformation of Mecca holy sites
Saudi Arabia reportedly unveiled plans to make the city of Mecca and other Islamic sites visited by millions of Muslims in the Kingdom smarter in the future.
UAE’s Yahsat to deliver satellite broadband services
UAE-based satellite firm Yahsat and Hughes Network Systems have announced an agreement to enter into a joint venture to provide commercial Ka-band satellite broadband services across Africa, the Middle East and southwest Asia.
Microsoft “hopeful” the UAE will lift Skype ban soon
Microsoft is reportedly hopeful that the ban on Skype in the UAE will be lifted soon after discussions with telco authorities over the use of VoIP services.
WhatsApp pledges to curb “sinister” news in India
Facebook-owned WhatsApp had reportedly pledged to develop tools that would combat fake messages, to help India crack down on people whipping up public anger through mass message forwards on social media.