Alcatel-Lucent Enterprise has signed a strategic partnership with the Rochester Institute of Technology in Dubai (RIT Dubai) to roll out its University Partnership Programme.
Zoom Video Communications have announced that it has acquired Keybase, a secure messaging and file-sharing service.
Avaya Holdings and Afiniti have announced Avaya AI Routing with Afiniti AiRo, a new offering in the Avaya IX Contact Centre portfolio during the Avaya ENGAGE 2020 user conference.
Egypt’s Ministry of Communications & Information Technology has launched WASEL, a first-of-its-kind contact centre service in the region that provides hugely enhanced access to a variety of services for people with disabilities.
Zain has selected Ericsson to build its 5G network in Bahrain, with the first commercial 5G services expected to go live before the end of 2019.
Etisalat has announced the launch of its new ‘Freedom Unlimited’ plans, offering postpaid customers – for the first time in the UAE – unlimited local and international calls on select plans.
Drawing inspiration from Expo 2020 Dubai’s theme, Avaya will bring together its elite group of partners from across the globe to connect minds and discuss the latest technological innovations.
Four-in-five UAE consumers expect an immediate response from the organisations and vendors they contact—part of a growing demand for ‘SuperServe’ customer engagement.
The Hamdan Bin Mohammed Smart University (HBMSU) has recently launched a Smart Advising System for its learners starting fall of 2018.
Saudi Arabia reportedly unveiled plans to make the city of Mecca and other Islamic sites visited by millions of Muslims in the Kingdom smarter in the future.