Avaya Enabling the Future of Work and Customer Experience in the Levant Through Distribution Agreement with Ingram Micro.
Businesses are not equipped to deliver on customer experience, IFS study finds.
Customer Experience Defines the Next Era of Technology.
Mashreq Bank selects Kore.ai to Elevate Customer Experience through Conversational AI.
Provis Digital Transformation and Customer Experience Recognised at the G-Summit Middle East 2021 Awards.
Arabian Centres Company, the largest owner, developer and operator of contemporary lifestyle malls in Saudi Arabia has announced that it has implement Oracle Fusion Cloud Applications.
Enhancing your team coordination can translate to better customer experience, an important element to consider during market turbulence.
Customers of Mashreq Bank are now being served by the region’s first digital engagement banking bot, which was developed in collaboration with Avaya and Koopid.
CNME Editor Mark Forker spoke to Sami Abi Esber, President – Midis System Integration Group and Board Member – Midis Group, …
Serco Middle East has announced the launch of ExperienceLab, which is aimed at bringing end-to-end integrated experience research, design and delivery offering to the region.